Sales Assistant - Cheshire Oaks (8 hours)

Charles Tyrwhitt; Ellesmere Port; On-site; GBP 10,000 - 40,000; Part time

Job summary

Charles Tyrwhitt is looking for a dedicated Sales Assistant for their Cheshire Oaks store. This role involves providing exceptional customer service, managing stock, and supporting the team in sales efforts. Ideal candidates will have experience in retail or hospitality and strong interpersonal skills, with flexibility for weekend and weekday shifts.

Benefits

Excellent bonus scheme paid quarterly

Uniform allowance every 6 months

Support for commuting

Fun activities and social events

Access to Tyrwhitt Academy for professional development

Qualifications

• Previous experience in retail or hospitality focusing on customer service.
• Experience in stock room operations is advantageous.
• Strong enthusiasm and ability to build rapport.

Responsibilities

• Generate and maximize sales by providing exceptional customer service.
• Conduct stock management tasks like replenishment and processing deliveries.
• Maintain high visual merchandising and store standards.

Skills

Customer Service

Communication

Interpersonal Skills

Stock Room Operations

Job description

The Role

At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well,” and we rely on our specialist teams to achieve this.

We are currently seeking a Sales Assistant to work with Martin and the team at our Cheshire Oaks store.

This is an 8-hour per week contract (overtime available). The store hours are 9am-9pm Monday-Saturday and 10am-6pm on Sundays. Candidates must be flexible to work on weekends and some weekdays. Please specify your full availability in your application.

Responsibilities

As a Sales Assistant, you will generate and maximize sales by providing exceptional customer service. You will be trained with expert product knowledge to stay updated on the latest ranges and promotions. You will also support your team through collaboration, contributing to the store's success.

Your duties include stock management tasks such as stock checks, replenishment, and processing deliveries. You will also maintain high visual merchandising and store housekeeping standards, following VM and Health & Safety guidelines.

Candidate Profile

The ideal candidate has previous experience in retail or hospitality, focusing on customer service. Experience in stock room operations is advantageous.

High enthusiasm, strong interpersonal and communication skills are essential. Your ability to quickly build rapport and deliver excellent customer service will determine your success in this role.

We value our 3 BE’s: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.”

We foster a collaborative environment, encouraging proactive and hardworking individuals to join our team.

What We Offer

In addition to core benefits, UK retail colleagues receive:

• Excellent bonus scheme paid quarterly when targets are met.
• Uniform allowance, refreshed every 6 months.
• Support for commuting, including cycle-to-work schemes, relocation packages, and season ticket loans for London stores.
• Fun activities, social events, and team-building initiatives funded through a fun fund.
• Access to the Tyrwhitt Academy for professional development, including product knowledge, customer service training, and apprenticeship qualifications.

About Us

Nicholas Charles Tyrwhitt Wheeler founded the company over 30 years ago with the idea of making better, affordable shirts. Today, we offer a full wardrobe for men, aiming to make dressing well easy.

Our main store is on London’s Jermyn Street, with our Head Office in London Bridge, an office in Manhattan, and distribution and contact centres in Milton Keynes.

We are committed to sustainability, ethical practices, and giving back to the community. Our culture is diverse, passionate, and entrepreneurial, guided by our 3 BE’s: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.””