Sales Assistant - Cannon Street (20 Hours)

Charles Tyrwhitt; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team at a leading retail company dedicated to making it easy for men to dress well. As a Sales Assistant, you will provide exceptional customer service, collaborate with colleagues, and contribute to a positive shopping experience. This role offers flexibility with 20 hours per week and the potential for overtime. You'll receive training to enhance your product knowledge and selling skills, ensuring you are well-equipped to meet customer needs. With a fun and engaging culture, this is an exciting opportunity to grow within a supportive environment that values teamwork and personal development.

Benefits

Bonus Scheme

Uniform Allowance

Cycle to Work Scheme

Fun Fund for Social Activities

Training and Development Opportunities

Qualifications

• Enthusiastic and motivated individuals with strong interpersonal skills.
• Previous retail experience is beneficial but not required.

Responsibilities

• Deliver exceptional customer service and maximize sales targets.
• Perform stock-related tasks and maintain store standards.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Sales Skills

Team Collaboration

Education

High School Diploma

Job description

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

This time, we’re on the lookout for a Sales Assistant who will be working with Kerry, Garth and the Team in our store on Cannon Street, London.

This contract is 20 hours per week (overtime also available). The store is open Monday-Friday, candidates must be flexible to work a minimum of 4 days per week. Please confirm your full availability in your application.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.

You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

What you can expect from us:

As well as all the core benefits, UK Retail colleagues also get the following:

1. Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
2. Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
3. Cycle to work scheme – we have a great cycle to work scheme, relocation packages to support career development, and we offer season ticket loans to those based in London stores.
4. Fun at work – Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
5. The Tyrwhitt Academy – Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.

‘I am Proud and Free to be me!’

When it comes to our people, we really do “Give a shirt”.

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.