Sales Assistant - Afternoons

TN United Kingdom; Horley; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen leidenschaftlichen Sales Assistant, der außergewöhnlichen Kundenservice bietet und Teil eines dynamischen Teams wird. In dieser Rolle sind Sie dafür verantwortlich, die hohen Standards des Unternehmens zu erfüllen und sicherzustellen, dass das Geschäft einladend und ordentlich bleibt. Sie werden in einem aufregenden Umfeld arbeiten, das sich in Flughäfen und anderen wichtigen Standorten befindet, und die Möglichkeit haben, Teil eines wachsenden Unternehmens zu sein, das sich der Verbesserung der Kundenerfahrung verschrieben hat. Wenn Sie motiviert sind, exzellente Ergebnisse zu erzielen und eine positive Einstellung mitbringen, freuen wir uns auf Ihre Bewerbung.

Benefits

Pensionsplan

Bezahlter Jahresurlaub

Mitarbeiterrabatte

Unterstützungsprogramm für Mitarbeiter

Qualifications

• Fähigkeit, außergewöhnlichen Kundenservice zu bieten.
• Erfahrung in der Teamarbeit und Kommunikation.

Responsibilities

• Bereitstellung außergewöhnlichen Kundenservice für alle Kunden.
• Durchführung der Lagerauffüllung und Gewährleistung eines einladenden Geschäftsumfelds.

Skills

Kundenservice

Teamarbeit

Kommunikation

Visual Merchandising

Education

Referenzen aus den letzten 5 Jahren

Photografische ID

Job description

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Sales Assistant - WHSmith - Gatwick North

Contract Type: Permanent

Working hours: 5 out of 7 including weekends, or 1pm starts

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

• 5 years continuous references – to gain an airport pass, you will need to provide 5 years’ worth of employment or education references without gaps.
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
• Photographic ID, e.g., passport or UK Driving Licence.

What being a Sales Assistant is all about:

• Delivering exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for shoppers.
• Meeting high standards of display and visual merchandising to help customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for providing customers with an exceptional in-store experience.
• Confidence in communicating within the team.
• Motivation to achieve excellent results and standards.
• Adaptability to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners that can help you save money and create memories—whether enjoying a meal, an adventure, or tickets to the latest blockbuster.

Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future holds.

About us:

WHSmith has a remarkable heritage and is expanding, especially in airports, hospitals, rail stations, and motorway services. Our goal is simple: to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow, providing an excellent customer experience with the latest tech. We’ve formed strong partnerships with brands like M&S and Costa Coffee to broaden our offerings across the UK. As we progress, our aim remains: to make every one of life’s journeys better!

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves.