Sales Assistant 4hr - Exeter Store

Dr. Martens plc; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in the fashion industry is seeking flexible part-time Sales Assistants for their Exeter store. The role involves supporting store operations during the busy Summer season, including stock management, customer service, and sales. Ideal candidates will have a passion for Dr. Martens products and strong communication skills, contributing to a diverse and inclusive team environment.

Benefits

Bonus incentives

Free pair of Docs

Market-leading product discount

Generous holiday allowance (pro-rata)

Opportunities for permanent employment

Access to Employee Assistance Programme

Qualifications

• Experience in retail or service environments preferred.
• Flexibility to work weekends and evenings.
• Enthusiasm for Dr. Martens products.

Responsibilities

• Support in stockroom and manage stock transfers.
• Act as a store greeter and manage customer flow.
• Process transactions and ensure positive customer interactions.

Skills

Communication

Teamwork

Flexibility

Resilience

Job description

We are looking for flexible part-time Sales Assistants to work in our Exeter store to support our teams as we prepare for Summer trading!

THE GIG

Our stores get busy during Summer, and there are various areas of store operation where you might help as a Sales Assistant. Depending on your skills and experience, you could be:

1. Supporting in the stockroom, helping with deliveries and organising stock for quick, easy, and safe transfer to the shop floor.
2. Acting as a ‘runner’ to ensure the team selling products has what they need to meet customer demands.
3. Taking on the role of store greeter, managing store capacity, queue control, welcoming customers, and guiding them to the right product or team member.
4. Processing transactions at the till, ensuring positive and memorable customer interactions.
5. Sharing your passion for Docs and selling our iconic products to customers.

THE STUFF THAT SETS YOU APART

At Dr. Martens, we value our Fundamentals: INTEGRITY, PROFESSIONALISM, PASSION, and TEAMWORK. Working here means being part of a diverse, passionate team that believes each role is as unique as the individual doing it. To excel as a Sales Assistant, you should also possess:

1. Experience in retail or service environments, preferably with a fashion/lifestyle brand, though not essential.
2. Flexibility to work weekends and evenings according to store hours and needs.
3. Availability for key seasonal trading days during the Summer Peak season.
4. An enthusiasm for Docs and confidence to share this with customers.
5. Excellent communication skills and ability to build relationships with a diverse team.
6. Resilience and energy to handle busy store environments, including dealing with stock, deliveries, and large customer volumes.
7. A professional yet authentic and fearless attitude.

WHAT'S IN IT FOR YOU?

• Bonus incentives
• Free pair of Docs
• Market-leading product discount
• Generous holiday allowance (pro-rata)
• Opportunities for permanent employment
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!

At Dr. Martens, we are committed to creating an inclusive environment where everyone can be their authentic selves. We encourage applications regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse teams positively impact our brand and help us connect authentically with our consumers.

We aim to develop a workplace where our people can thrive and feel empowered to express themselves. We believe everyone should feel supported and included, regardless of their role in the Dr. Martens community.