Sales Assistant - 16 Hours

Bestway-Group; Exeter; On-site; GBP 12,000 - 15,000; Full time

Job summary

Bestway Group in Exeter is looking for a proactive Store Assistant to deliver outstanding customer service and maintain a welcoming store environment. You will greet customers, help with queries, and support store operations with attention to detail.

The role requires strong teamwork, adaptability and a proactive mindset, including assisting with stock, promotions, till accuracy and product recommendations. Training and development opportunities are available.

Qualifications

• Commitment to delivering high level customer service.
• Able to build positive relationships with customers and colleagues.
• Flexible and adaptable to store needs.
• Strong communication and interpersonal skills.
• Able to prioritise tasks effectively.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Always be courteous, cheerful and respectful.
• Recommend products and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Exceptional customer service

Communication skills

Relationship building

Flexibility

Prioritising tasks

Teamwork

Job description

About the role

This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.

Responsibilities:

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

The Ideal Candidate

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.