Sales Assistant - 16 Hours

Bestway Group; Exeter; On-site; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group is seeking a customer-focused team member to provide exceptional service at our store in Exeter. You will greet customers warmly, handle queries promptly, and assist with promotions and merchandising while maintaining accurate till operations.

The ideal candidate will be flexible, communicative, and able to work well with the store team to deliver an outstanding shopping experience for every customer.

Qualifications

• Demonstrate exceptional customer service focus.
• Strong communication, both written and verbal.
• Ability to build positive working relationships with colleagues and customers.
• Flexible and adaptable to store needs and incidents.
• Capable of prioritising tasks in a busy environment.
• Works well within a team and promotes team spirit.

Responsibilities

• Greet customers in a friendly, welcoming manner.
• Respond to queues and queries quickly and efficiently.
• Be attentive to customer needs and provide help as required.
• Maintain courteous, cheerful, and respectful interactions.
• Promote products and promotions to customers.
• Carry out freshness checks and stock replenishment per guidelines.
• Ensure till accuracy and smooth checkout operation.
• Help with merchandising and keeping shelves well stocked.

Skills

Customer service

Communication skills

Team player

Adaptable

Prioritisation

People skills

Job description

About the role

This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.

Responsibilities:

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

The Ideal Candidate

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.