Sales Assistant 12hr - York Outlet Store

DR. MARTENS; York; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading footwear retailer in York is looking for a Sales Assistant to work 12 hours per week. This role involves utilizing your passion for Dr. Martens to enhance customer experiences, driving sales, and supporting store operations. Applicants should demonstrate strong customer service skills and a genuine enthusiasm for the brand. The position offers flexible scheduling and benefits including bonuses and employee discounts.

Benefits

Bonus incentives

Welcome pair of Docs

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Opportunities for growth

Complimentary access to virtual GP

Access to Employee Assistance Programme

Qualifications

• Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus.
• Confidence to share enthusiasm for Dr. Martens footwear.
• Professionalism combined with authenticity.

Responsibilities

• Use your passion for Dr. Martens to sell products and hit sales targets.
• Showcase unique personality to enhance customer experience.
• Handle transactions and follow store operational procedures.

Skills

Customer service

Sales

Communication

Flexibility

Job description

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

WHAT'S THE STORY - Sales Assistant - 12 HOURS/YORK OUTELET

We are looking for flexible part time Sales Assistants to join at our YORK OUTLET store for 12 hours a week.

Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!

THE GIG - Sales Assistant - 12 HOURS/YORK OUTLET

• Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
• Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
• Handle till transactions seamlessly in line with operating procedures
• Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
• Follow H&S procedures to maintain a healthy, safe and tidy work environment.
• Act with empathy, be team focussed and support the store management team when needed

To be our Sales Assistant you should also possess these qualities:

• Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
• Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
• An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
• Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
• Be Professional, but also authentic and fearless!
• Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.

WHAT’S IN IT FOR YOU?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Opportunities for growth
• Complimentary access to virtual GP via the RetailTrust
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply Now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community. YOUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.