Sales Assistant

AkzoNobel; York; On-site; GBP 10,000 - 14,000; Part time

Job summary

Join a leading global paints company as a part-time Customer Service Representative. You will support sales and enhance customer experiences while working in a collaborative environment with opportunities for growth and development. Enjoy competitive salary, flexible working, and excellent benefits.

Benefits

25 days holiday plus bank holidays

Staff discount at Dulux Decorator Centre stores

Employee Assistance Programme

Flexible benefits, including Gymflex

Qualifications

• Proven experience in customer service or retail roles.
• Enjoys a collaborative environment and supporting colleagues.
• Calm under pressure.

Responsibilities

• Participate in engagement planning and monthly store meetings.
• Ensure customers receive a warm welcome and informed conversations.
• Follow merchandising plans to restock the shop floor.

Skills

Customer Service

Interpersonal Skills

Communication

Job description

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Since , we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted worldwide. We operate in more than countries, using our expertise to sustain and improve everyday life. We believe every surface is an opportunity. This reflects our commitment as a pioneering, long-established paints company dedicated to sustainable solutions and preserving our environment while creating a better future. Let’s paint the future together.

Competitive Salary + Store Performance-Based Bonus
Part-time – 20 hours per week

Ideally Monday, Tuesday, and Saturday, but we are flexible. Work shifts are between 7am and 5pm Monday to Friday, and 8am to 12noon on Saturday.

We encourage applicants with relevant experience and skills, even if they don’t meet all listed criteria.

Part of the AkzoNobel family, Dulux Decorating Centers has nationwide stores and is the UK’s largest paint and decorating merchant. Our brands are trusted globally. We pride ourselves on doing things differently, supporting your success with excellent benefits and career development opportunities. Recognized as a Top Employer with ‘Investors in People-Gold’ accreditation, we serve decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will contribute to your store’s success by working with colleagues and our UK Sales Team to deliver a memorable customer experience to professionals and DIY enthusiasts. Your people skills will help maximize sales and market share of AkzoNobel products and accessories.

Job Responsibilities

• Participate in engagement planning and monthly store meetings.
• Ensure customers receive a warm welcome, informed conversations, and personalized proposals.
• Use client service tools to ensure a consistent customer experience.
• Support the store’s monthly customer contact plan.
• Follow merchandising plans to restock the shop floor.
• Develop your skills and encourage colleagues to do the same using our training tools.

Job Requirements

• Proven experience in customer service or retail roles.
• Enjoys a collaborative environment and supporting colleagues.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service, and interpersonal skills.
• Well-organized with attention to detail.
• Enjoys ongoing coaching and support for career growth and skill development.

What We Offer at AkzoNobel

We provide personal development opportunities and roles with broad scope and impact, including:

• Competitive salary (based on experience).
• 25 days holiday plus bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits, including Gymflex, retail card, dental cover, and more.

We have been inventing the future for over two centuries and seek dedicated team members. Apply online via the provided link, and we will respond promptly.

We support a healthy work-life balance and mental wellbeing, and are open to flexible working arrangements.

At AkzoNobel, we are committed to an inclusive, respectful workplace where everyone can thrive. We embrace diversity and provide training on unconscious bias to ensure fair hiring practices. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.