Sales Assistant

Mountain Warehouse; Whitby; On-site; GBP 18,000 - 23,000; Full time

Job summary

A leading outdoor retailer is seeking a Sales Assistant in Whitby. This role involves providing exceptional customer service, replenishing stock, and maintaining visual standards in a vibrant store environment. The ideal candidate will have a passion for engaging with customers and a strong interest in outdoor products.

Benefits

50% Employee Discount across Mountain Warehouse and Animal

Monthly bonus scheme

Twice-yearly uniform allowance

20 days annual leave, plus Bank Holidays

Employee Referral Incentive

Employee Assistance Programme

Cycle to Work scheme

Development and progression opportunities

Online learning portal for all team members

Qualifications

• Strong customer service skills and the ability to create a great shopping experience.
• Enthusiastic and hands-on attitude.
• An interest in outdoor products and sustainability.

Responsibilities

• Provide excellent customer service and create a great shopping experience.
• Replenish store stock and maintain visual standards.
• Act as a Brand Ambassador and share product knowledge.

Skills

Customer Service

Passion for selling

Attention to detail

Enthusiasm

Job description

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*50% employee discount* monthly bonus * employee referral incentive *leading outdoor retailer

About the role

Our Sales Assistants are the key people in our stores; the first point of contact with our customers. You’ll be an important part of the store team!

Your day will involve

• Customer Service; creating a great shopping experience
• Replenishing the store
• Visual standards
• Learning, developing, and sharing your product knowledge
• Being a Brand Ambassador!

About you

We are looking for someone with…

• A passion for selling and talking to people
• Enthusiasm, and a hands-on attitude
• An eye for detail, and with high standards
• An interest in what we sell and what we do!

Who are we?

At + stores globally and over employees, we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal. We’re working hard on sustainability, introducing more and more organic and recycled products - One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

We have stores in Europe (Poland, Germany, Austria), in Canada and the USA, and our latest adventure is in New Zealand!

Animal was acquired by Mountain Warehouse and re-launched in the Summer of [Year], initially with an online presence only, before we moved to showcasing a range in some of our stores. We are excited to be opening our first stores.

We love seeing people grow; many of our team have started their journey with us, progressing to Team Leader roles, and beyond. We are passionate about developing our store teams, recently launching a learning platform with some great tools!

Benefits

• 50% Employee Discount across Mountain Warehouse and Animal
• Monthly bonus scheme
• Twice-yearly uniform allowance
• 20 days annual leave, plus Bank Holidays, pro-rata to your contract
• Employee Referral Incentive
• Employee Assistance Programme
• Cycle to Work scheme
• Development and progression within a fast-paced and stable environment
• Online learning portal, accessible to all team members