Sales Assistant

Card Factory; West Midlands Combined Authority, Horley; On-site; GBP 20,000 - 25,000; Full time

Job summary

Ein führender Einzelhändler im Bereich Grußkarten und Geschenke sucht einen engagierten Verkaufsassistenten, der Teil eines dynamischen Teams wird. In dieser spannenden Rolle bieten Sie herausragenden Kundenservice und helfen dabei, besondere Momente zu feiern. Sie werden in einem schnelllebigen Umfeld arbeiten, in dem Multitasking und Flexibilität gefragt sind. Das Unternehmen bietet eine Vielzahl von Vorteilen, darunter Rabatte und Unterstützung für die finanzielle Gesundheit. Wenn Sie eine Leidenschaft für den Kundenkontakt haben und in einem lebhaften Team arbeiten möchten, ist diese Gelegenheit genau das Richtige für Sie.

Benefits

25% Mitarbeiter-Rabatt

Finanzielle Unterstützung

Saisonale Anreize

Ausbildungsmöglichkeiten

Zugang zu Lerninhalten

Rabatte bei Einzelhändlern

Mitarbeiterhilfe-Programm

Qualifications

• Personenorientiert mit einer Leidenschaft für exzellenten Kundenservice.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten und mehrere Aufgaben zu bewältigen.

Responsibilities

• Bereitstellung exzellenten Kundenservice zur Unterstützung der Kunden.
• Bearbeitung von Verkäufen und Unterstützung beim Warenmanagement.
• Mitwirkung bei Bestandskontrollen und Lieferung.

Skills

Kundenservice

Multitasking

Verkaufskompetenz

Job description

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.

The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage multiple customers, busy tills, and tasks. But don’t worry, you'll have fun and understand why you need to be a little mad to work here!

• Provide excellent customer service to help each customer celebrate their life’s moments
• Process all sales politely, efficiently, and accurately while upselling on till products
• Price and merchandise stock and products correctly
• Assist with unloading and unpacking deliveries
• Help with stock takes, which may include working outside normal hours

Retail experience is not necessary when starting your Card Factory journey. We prioritize personality and passion for customer service!

We support work/life balance. Let us know your availability in the application form.

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory. The pace is fast, standards are high, and we’re proud of it! We work hard to meet our loyal customers’ needs. We understand work-life balance and offer flexible arrangements where possible.

Are you right for us?

The role requires someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true Omni-channel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.

We offer benefits to support your well-being:

• 25% colleague discount in-store and online
• Financial Wellbeing Support including education tools and salary advance
• Seasonal incentives
• Opportunities for Retail Apprenticeships
• Access to learning and development content
• Discounts across UK retailers
• Employee Assistance Programme for mental, physical, and financial support

If this role matches your career goals, click apply now. We may close the vacancy early once enough applications are received, so apply soon!