Sales Assistant

Poundland & Dealz; West Midlands Combined Authority, Cambridgeshire and Peterborough; On-site; GBP 18,000 - 22,000; Full time

Job summary

Poundland & Dealz is seeking a Sales Assistant to provide exceptional customer service and maintain store standards. In this role, you will engage with customers, process transactions, and support your team in creating a welcoming environment. The position includes opportunities for career development through a Retailer Level 2 Apprenticeship and offers various employee benefits.

Benefits

10% discount on most in-store purchases

Family-Friendly Benefits

Loyal Service Awards

My Staff Shop – exclusive discount portal

Apprenticeships & Career Development

Life Assurance Cover

Health & Wellbeing support

Holiday allowance increasing annually up to 33 days

Birthday leave

Qualifications

• Ensure excellent customer service in every interaction.
• Handle cash and operate tills accurately.

Responsibilities

• Respond efficiently to till queues to ensure customer satisfaction.
• Maintain product availability and replenish stock as directed.
• Implement store changes and promotions promptly.

Skills

Customer Service

Teamwork

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver exceptional service and experiences to our customers.

Opportunities

This role offers the chance to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant, you will:

1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create a fun and friendly environment.
6. Live the company values, focusing on responsibility and teamwork.
7. Handle cash and operate tills accurately.
8. Implement store changes and promotions promptly and precisely.

Additional Information

You will need to be flexible with your working hours, which may include shifts.

Benefits

• 10% discount on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support through employee assistance programs
• Holiday allowance increasing annually up to 33 days
• Birthday leave – take your birthday as an additional day off

About Us

Since 1990, Poundland has grown from humble beginnings into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, allowing us to serve millions of customers with unbeatable value.

At Poundland & Dealz, we are committed to providing products at unbeatable prices and fostering an environment where every colleague can thrive. Our culture is built on excellence, inclusion, and sustainability, empowering our team members to be their best selves and make a positive impact in our communities. Our core behaviors—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide us daily, creating a fun, friendly, and surprising workplace where everyone can excel.