Sales Assistant

Jollyes The Pet People; Waterlooville; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading UK pet retailer in Waterlooville is seeking a Retail Sales Assistant. In this part-time role, you'll provide excellent customer service and support store standards while promoting responsible pet ownership. Candidates should be flexible and have experience in customer-facing environments. This position offers competitive hourly pay and a comprehensive benefits package, including employee discounts and wellness programs.

Benefits

Up to £1000 bonus potential

Colleague discounts: 30% off Jollyes-branded products

Cycle-to-Work scheme

Learning & Development opportunities

Qualifications

• Experience in a similar customer-facing environment is preferred.
• Hands-on and customer-focused.
• Flexible to cover shifts over 7 days.

Responsibilities

• Provide genuinely helpful and friendly customer service to customers.
• Support store colleagues to maximise store potential.
• Ensure available stock is well-presented.

Skills

Customer service

Flexibility

Service ethos

Job description

Overview

Retail Sales Assistant - Jollyes Pets - Waterlooville. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Your role as a Sales Assistant is to help your store colleagues maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. We are winners of Retail Week awards and listed in the Sunday Times Best Places to Work. We are accredited by RestLess as an age-inclusive employer and hold accreditation to the Pet Sustainability Coalition, reflecting our commitment to pets, people, and the planet.

At Jollyes, we value our people as highly as our pets and offer a benefits package designed to support colleagues. This is a part-time, temporary maternity cover position.

Responsibilities

• Provide genuinely helpful and friendly customer service to customers and pet parents.
• Support store colleagues to maximise store potential and maintain high store standards.
• Ensure available stock is well-presented and the store is clean and tidy.
• Promote responsible pet ownership and act as an ambassador for the Jollyes brand and values (Genuine, Wise, Focused, Eager, Together).
• Be flexible to cover shifts, including evenings and weekends, as opening hours require.
• Role is part-time, 20 hours per week.

Qualifications and Requirements

• Experience in a similar customer-facing environment is preferred.
• Hands-on and customer-focused with a strong service ethos.
• Flexible to cover shifts over 7 days as required.
• Ambassador for the Jollyes brand and values.

Benefits and Additional Information

• £8.18 - £12.21 per hour + bonus potential up to £1000 p.a. (terms apply).
• iTrent financial wellbeing package, with earnings access before pay day and discounts.
• Retail Trust membership – counselling, wellbeing and financial support.
• Colleague discounts: 30% off Jollyes-branded products (20% off other brands in-store).
• On-site uniform provided and free parking.
• Enhanced maternity/partner leave options and other leave provisions.
• Cycle-to-Work scheme and various wellness and development programs.
• Learning & Development opportunities for progression into specialist, management or support roles.