Sales Assistant

Lush Handmade Cosmetics; Wakefield; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products

Profit-based bonus

Pension scheme

Birthday day off

Job summary

Lush Handmade Cosmetics in Wakefield is seeking a Sales Assistant for a temporary seasonal part-time role. You will welcome customers, share product knowledge, provide personalised recommendations, and hand out samples to boost sales.

You’ll also help run in-store events and keep displays fresh and attractive. Earn GBP 13.45 per hour with flexible shifts, bonus opportunities, and a focus on living wage-compliant pay.

Qualifications

• Temporary seasonal role until 31 December 2026.
• Must work Christmas Eve or Boxing Day.
• Location is Wakefield, UK.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service using in-depth product knowledge and tailored samples.
• Assist in hosting in-store events and provide a memorable, inclusive experience.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support store sales targets by promoting products creatively and collaborating with the team.
• Manage stock levels and ensure shelves are well stocked.
• Control store costs such as product waste to meet budget.

Skills

Customer service

Communication

Sales & upselling

Teamwork

Stock management

Job description

Sales Assistant

Application Deadline: 31 August 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Wakefield

Reporting To: Joe Rawlinson - Wakefield Manager

Compensation: GBP 13.45 / hour

Description

THIS IS A TEMPORARY ROLE UNTIL THE 31TH DECEMBER 2026

Diversity matters. We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

Hours available: 8 hours per week (with the opportunity for additional shifts closer towards the holidays.)

Requirements

We require all staff to work either Christmas Eve or Boxing Day. If you cannot do either you may be removed from the process. Similarly, we cannot allow for annual leave to be taken in December. No staff holidays may take time off during this trading.

Application Deadline

31/08/26. PLEASE NOTE: ALL APPLICANTS WILL NOT HEAR A RESULT UNTIL THE END OF THIS DEADLINE.

Interview Date

The week commencing the 7th of September

Following a successful interview outcome: Training

14st of September

Start Date

21th of September

THIS IS A TEMPORARY ROLE UNTIL THE 31TH DECEMBER 2026

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Also please note that the use of AI to help complete this application will not help aid your application. We would rather hear from real people with real experiences. Your grammar or spelling will not change the outcome, so please do not pass your answers through any AI services. Clear use of AI in your answers will result in a turned down application.

Last year, we received over 600 applications. To have the best first impression be you and be authentic. We hope to see you at the next stage.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Customer Experience

Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to hav…

Teamwork

Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication

Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Enhanced paternity leave*
• There's a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
• We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
• Tailored gender affirming care*

Qualifying period/hours required*

We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.