Sales Assistant

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Sales Assistant Role

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want you, our customers, and our colleagues to be proud of sharing their journeys with us.

Key Responsibilities:

1. Deliver exceptional customer service to all customers.
2. Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting.
3. Maintain high standards of display and visual merchandising to help customers find what they’re looking for easily.
4. Support colleagues and be an active team player.

What Our Stores Value:

• A passion for providing customers with an exceptional in-store experience.
• Confidence in communicating within the team.
• Motivation to achieve high results and standards.
• Adaptability to meet company requirements and goals.

Our Rewards:

We recognize your hard work in making WHSmith successful and our customers happy. Besides your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories — whether enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.

Our Employee Assistance Programme supports your wellbeing — physical, mental, and financial — providing help and guidance whenever needed.

About Us:

WHSmith has a remarkable heritage as a hub of the High Street and in our customers’ hearts for years. We continually strive to enhance customer and colleague journeys, celebrating milestones with cards and gifts, offering books for escape and education, and providing postal services.

We are proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.