Sales Assistant

Card Factory; Tamworth; On-site; GBP 18,000 - 22,000; Full time

Job summary

Card Factory is looking for a Sales Assistant in Tamworth to join their team. The role involves providing exceptional customer service, managing busy tills, and multitasking in a fast-paced retail environment. Ideal candidates are enthusiastic and customer-focused, ready to contribute to the team's success while enjoying a balanced work-life. The company offers various benefits including discounts, wellbeing support, and flexible working arrangements.

Benefits

25% colleague discount in-store and online

Financial wellbeing support and salary advance

Seasonal incentive schemes

Access to retail management apprenticeships

Discounts across hundreds of UK retailers

Employee Assistance Programme for mental, physical, and financial support

Qualifications

• No prior retail experience necessary, personality and passion for customer service valued.
• Must embrace change and enjoy a busy work environment.

Responsibilities

• Provide excellent customer service to help each customer celebrate their life's moments.
• Process sales accurately and efficiently while upselling products.
• Assist with stock management and deliveries.

Skills

Customer-focused

Multitasking

Adaptability

Job description

Social network you want to login/join with:

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.

The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage many customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun along the way and understand why you need to be a little mad to work here!

• Provide excellent customer service at all times to help each customer celebrate their life’s moments.
• Process all sales politely, efficiently, and accurately, upselling on till products.
• Price and merchandise stock and products correctly.
• Assist with unloading and unpacking deliveries.
• Help with stock takes, which may include working outside normal store hours.

Retail experience is not necessary when starting your Card Factory journey. We value personality and a passion for customer service above all!

We support work/life balance, so don’t worry if you’re not available all hours—just tell us your availability in the application form!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory. The pace is fast, our standards are high, and we’re proud of it! We work hard to meet our loyal customers’ needs. We understand work–life balance and offer flexible arrangements to suit both you and the business.

Are you right for us?

The role requires someone who likes to be busy, can multitask, and embraces change. Above all, you’ll be customer-focused and bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omnichannel retailer. This involves significant investment in our colleagues, creating opportunities in a fast-paced environment as part of our exciting journey.

We offer benefits to support your physical, mental, and financial well-being:

• 25% colleague discount in-store and online
• Financial wellbeing support, education tools, and salary advance
• Seasonal incentive schemes
• Retail management apprenticeships with local providers and access to virtual learning
• Discounts across hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial support