Sales Assistant

Funky Pigeon; Swansea; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Sales Assistant to join their team. This role involves delivering exceptional customer service, maintaining store standards, and supporting colleagues in a dynamic retail environment. With a focus on creating memorable experiences for customers, you will play a key role in ensuring that every visit is enjoyable. The company offers a range of benefits including a pension scheme, paid leave, and employee discounts, alongside a supportive work culture that values inclusivity and personal growth. If you have a passion for retail and customer satisfaction, this opportunity is perfect for you.

Benefits

Employee Discounts

Pension Scheme

Paid Annual Leave

Employee Assistance Programme

Qualifications

• Passion for providing exceptional in-store experiences.
• Confidence in team communication and motivation for high standards.

Responsibilities

• Deliver outstanding customer service to all customers.
• Maintain high standards of display and visual merchandising.

Skills

Customer Service

Communication

Teamwork

Adaptability

Job description

Sales Assistant – WHSmith

Contract Type - Temporary

Working hours - 5 hours over the weekend

WHSmith has a remarkable heritage, occupying a place as the Hub of the High Street and in our customers’ hearts for 230 years. We continuously strive to enhance customer and colleague journeys by offering cards and gifts for milestones, books for escape and education, and communication and currency services through our Post Office Stores.

As a Sales Assistant, you will provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want our customers and colleagues to feel proud of their experiences with us, whether it’s their first job, first day at school, or first birthday.

Responsibilities include:

1. Delivering outstanding customer service to all customers
2. Carrying out stock replenishment and ensuring all areas of the store are tidy and inviting
3. Maintaining high standards of display and visual merchandising to help customers find what they need easily
4. Supporting colleagues as part of a team

What we look for:

• A passion for providing customers with an exceptional in-store experience
• Confidence in communicating within the team
• Motivation to achieve high standards and results
• Adaptability to meet company requirements and goals

Our rewards include:

Alongside your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.

Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial.

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.