Sales Assistant-

Mountain Warehouse; Southwold; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading outdoor retailer, Mountain Warehouse, is seeking a passionate Sales Assistant for their Southwold location. The role involves providing exceptional customer service, replenishing stocks, and maintaining visual merchandising standards. Interested candidates who excel in a dynamic, team-oriented environment are encouraged to apply.

Benefits

50% Employee Discount across Mountain Warehouse and Animal

Monthly bonus

Twice-yearly uniform allowance

20 days annual leave, plus Bank Holidays

Employee Referral Incentive

Employee Assistance Programme

Cycle to Work scheme

Development and progression opportunities

Access to online learning portal

Qualifications

• Passion for selling and communicating with customers.
• Hands-on attitude with high standards.
• Interest in the products and services offered.

Responsibilities

• Creating a great shopping experience for customers.
• Replenishing stock and maintaining visual standards.
• Learning and sharing product knowledge.

Skills

Customer Service

Selling

Attention to Detail

Enthusiasm

Job description

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*monthly bonus * 50% employee discount* employee referral incentive *leading outdoor retailer

About the role

Our Sales Assistants are the key people in our stores; the first point of contact with our customers. You’ll be an important part of the store team!

Your day will involve

• Customer Service; creating a great shopping experience
• Replenishing the store
• Visual standards
• Learning, developing, and sharing your product knowledge
• Being a Brand Ambassador!

About you

We are looking for someone with…

• A passion for selling and talking to people
• Enthusiasm, and a hands-on attitude
• An eye for detail, and high standards
• An interest in what we sell and what we do!

Who are we?

At + stores globally and over [number] employees, we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal. We’re working hard on sustainability, introducing more organic and recycled products — One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

We have stores in Europe (Poland, Germany, Austria), in Canada and the USA, and recently in New Zealand!

Animal was acquired by Mountain Warehouse and re-launched in the summer of [year], initially online, then in some stores. We’re excited to have opened our first few stores!

Our commitment to growth

Many of our team have started their journey with us, progressing to Supervisor roles and beyond. We are passionate about developing our store teams, recently launching a learning platform with great tools!

Employee benefits

• 50% Employee Discount across Mountain Warehouse and Animal
• Monthly bonus
• Twice-yearly uniform allowance
• 20 days annual leave, plus Bank Holidays, pro-rata to your contract
• Employee Referral Incentive
• Employee Assistance Programme
• Cycle to Work scheme
• Development and progression within a fast-paced and stable environment
• Online learning portal accessible to all team members