Sales Assistant

Beaverbrooks; South Ockendon; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Bonus scheme

28 days holiday + bank holidays

Birthday day off

Staff discounts

Career progression

Wellbeing support

Pension & life assurance

Family-friendly policies

Charity initiatives

Job summary

Beaverbrooks is hiring a Sales Assistant for its Lakeside location. The role offers a permanent, full-time position with 40 hours per week across 5 days, including weekends and evenings. You’ll sell diamonds, jewellery and watches, helping customers find the perfect piece while delivering exceptional service.

You’ll be part of a family-owned jewellers with a strong reputation and extensive benefits. Training is provided to develop product knowledge and sales techniques.

Qualifications

• Customer-focused approach and excellent communication.
• Willingness to work 5 out of 7 days including weekends and evenings.
• Interest in jewellery and luxury products; training provided if needed.

Responsibilities

• Sell diamonds, jewellery and watches and create moments for customers.
• Identify customer needs and advise on purchases within budget.
• Learn Beaverbrooks products and the Beaverbrooks Way to deliver outstanding service.

Skills

Customer service

Sales

Merchandising

Attention to detail

Tools

POS system

Job description

Contract: 40 hours per weekLocation: LakesideSalary: £13.37 per hour; OTE 1st Year £28,951.78**Please note that this is a permanent position that requires flexibility to work 5 out of 7 days each week, including weekdays, weekend's and evenings**Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers.The awards we’ve been given speak volumes about what it’s like to work here, some of which are:Retail's No 1 Best Company to Work For - Best Companies 2025Accredited as an Outstanding Company to Work For - Best Companies 2025'Employer of the Year 2026’ - The UK Jewellery Awards & The Professional Jeweller Awards

Main Responsibilities

As a Sales Assistant at Beaverbrooks, you’ll passionately sell stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime—for every customer, every time.You’ll encourage love and appreciation for our products, by knowing each one of them and what makes them special. You’ll listen and take the time to identify our customers needs. As well as how much they’d like to spend on something really special. All so you can help them find the perfect item for their occasion.Make no mistake, there's a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.

Ideal Candidate

As a Sales Assistant you’ll have a passion for the customer experience and a down-to-earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you.You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary.Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like.As well as a brilliant instinct, you'll also know that you’re going to have to put plenty in to get out what you want.

Amazing benefits for amazing people

They say you get out what you put in. And, at Beaverbrooks, our people put in so much. In return some of the benefits we offer include:

• Bonus scheme and regular incentivesEnjoy 28 days’ holiday including bank holidays, increasing to 33 days after two years’ service Plus, an extra paid day off for your birthday – because it’s your day and we think it should be celebrated
• Holiday entitlement grows further every five years, recognising your long service
• Generous colleague discounts, including for family and friends
• Recognised qualifications, study support and clear career progression
• Wellbeing support and employee & family counselling with the Retail Trust
• Contributory pension and life assurance
• Enhanced maternity and paternity packages, plus a return-to-work bonus
• Charity initiatives to help you support causes close to your heart

About Beaverbrooks

Established in 1919 now with 82 stores and showrooms across the UK. This includes 56 Beaverbrooks stores, 22 boutiques featuring brands including TAG Heuer, OMEGA, Tudor, Breitling and Longines, and 4 Loupe showrooms with Rolex.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers and the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.

The Hallmark of Amazing PeopleRef: INDRS