Sales Assistant

Funky Pigeon; Sefton; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Assistant to provide exceptional customer service and maintain store standards. The role involves stock replenishment, visual merchandising, and teamwork. Ideal candidates will have a passion for customer experience and strong communication skills. The company values inclusivity and offers various employee rewards.

Benefits

Pension Scheme

Paid Annual Leave

Employee Discounts

Employee Assistance Programme

Qualifications

• Passion for providing exceptional in-store experience.
• Confidence in team communication.
• Motivation to achieve results.

Responsibilities

• Deliver exceptional customer service.
• Carry out stock replenishment.
• Maintain high standards of display.

Skills

Customer Service

Communication

Motivation

Adaptability

Job description

Sales Assistant – WHSmith

Contract Type: Permanent

Working hours: 16 per week, including weekends.

WH Smith has a remarkable heritage and has occupied its place as the Hub of the High Street and in our customers’ hearts for 230 years. We continuously strive to enhance customer and colleague journeys by offering cards and gifts for milestones, books for escape and education, and communication and currency services through our Post Office Stores.

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.

Key Responsibilities:

1. Deliver exceptional customer service to all customers.
2. Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting.
3. Maintain high standards of display and visual merchandising to help customers find what they’re looking for easily.
4. Support colleagues as part of a team.

What We Look For:

• A passion for providing customers with an exceptional in-store experience.
• Confidence in communicating within the team.
• Motivation to achieve excellent results and standards.
• Adaptability to meet company requirements and goals.

Our Rewards:

We recognize your hard work in making WHSmith a success and our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether it’s enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.

Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—regardless of what the future holds.

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.