Sales Assistant

Topps Group; Plympton; Sur place; GBP 15 000 - 18 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Sales commission

No evenings work

Christmas holidays off

Training and progression

Staff discount

Benefits portal discounts

Résumé du poste

Topps Group is recruiting for a Sales Assistant to join our team. You’ll work with customers, visualise their projects, and help them find the right tiles to realise their designs. You’ll be supported by a friendly team and trained in our customer‑first sales framework to build confidence and sales capability.

You’ll earn a base salary plus commission, with weekend work and Christmas time off in a people‑centred environment that values service and progression.

Qualifications

• Experience in consultative sales environments.
• Ability to build long‑term relationships with customers.
• A track record of identifying and solving customer needs.
• Strong product knowledge and ability to explain features.
• Proven ability to close sales and maximise opportunities.

Responsabilités

• Build long-standing relationships with regular trade and retail customers.
• Ask the right questions to understand customer needs and recommend best products.
• Use creativity to inspire customers with colour, style, layout and design ideas.
• Drive sales through expert product knowledge.
• Confidently close sales and maximise every opportunity.

Connaissances

Consultative selling

Relationship building

Understanding customer needs

Product knowledge

Closing sales

Description du poste

About The Role

Fixed Term Contract expected to last until 24/7/2027

30 hours per week including some weekend working

Aged 21 and above: £12.71 per hour plus personal sales commission

Aged 20 and below: £10.85 per hour plus personal sales commission

Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high‑quality tiles and exceptional customer service. With over 280stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business — we’re a community. Small teams with big ambitions who trust each other, celebrate success and put the customer at the heart of everything we do… that’s the Topps way.

A retail career like no other

Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you’ll help customers visualise their projects and find exactly what they need to make their vision a reality.

You won’t just serve at a till. You’ll become a specialist, developing real sales skills by using a consultative approach — asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back.

And unlike many retail roles, you won’t work late evenings — plus you’ll enjoy three days off at Christmas.

Oh, and did we mention? You’ll earn commission on every sale you help makehappen.

What you’ll be doing

• Building long‑standing relationships with regular trade and retail customers through a consultative sales approach.
• Asking the right questions to understand customer needs so you can confidently recommend the best products.
• Using your creativity to inspire customers with colour, style, layout and design ideas.
• Driving sales through expert product knowledge
• Confidently closing sales and maximising every opportunity

No experience? No problem.

You don’t need to know anything about tiles — or even retail. If you’re outgoing, friendly, energetic and don’t mind lifting heavy boxes, we’ll give you all the training you need, including developing your sales confidence and skills through our simple, customer‑first sales framework.

What’s in it for you?

• Competitive basic salary
• Sales commission
• No evening work
• Christmas Eve and Boxing Day off
• Ongoing training, development and progression opportunities
• Generous Staff Discount
• Access to our Benefits platform with a wide range of discounts from 100s of retailers.

You’ll love working for Topps — and we can’t wait to hear from you.

Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.

A career with Topps Group

Think you know Topps Group? Think again.

There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.

Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.