Sales Assistant

Le Creuset; Oxford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Le Creuset in Oxford is seeking a proactive Sales Assistant to deliver exceptional customer service and expert cookware guidance in a fast-paced retail setting.

You will help customers select premium items, demonstrate product features, and maintain appealing displays while upholding store standards and accuracy at the till. Weekend availability and a team-focused attitude are valued assets.

Qualifications

• Strong communication and interpersonal skills.
• Passion for cooking and familiarity with cookware products.
• Ability to work in a fast-paced environment and multitask.
• Ability to lift 2529 lbs regularly.

Responsibilities

• Customer Service: Welcome guests, offer expert advice and a warm smile.
• Sales: Demonstrate products and upsell with confidence.
• Product Knowledge: Stay informed on latest arrivals and promotions.
• Store Presentation: Keep shelves looking appetising.
• Cash Handling: Process transactions accurately.
• Team Collaboration: Maintain positivity and teamwork.
• Inventory Management: Manage stock and merchandise.
• Merchandising: Create displays that look appealing.
• Additional Duties: Support store operations as needed.

Skills

Strong communication

Passion for cooking

Multitasking in fast-paced env

Lifting ability 2529 lbs

Job description

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story.

The Recipe for Success: Role Summary

Are you passionate about cooking and love helping others find the perfect ingredients for their culinary creations? Join us as a Sales Assistant in our retail store, where youll serve up exceptional customer experiences, share your knowledge of premium cookware, and help our customers cook up success in their kitchens.

Ingredients: Key Responsibilities

Whats on your Daily Menu

• - Customer Service: Welcome guests like theyre entering your kitchen, offer expert advice and a warm smile.
• - Sales: Whisk up sales by demonstrating products and upselling with confidence.
• - Product Knowledge: Stay seasoned with the latest arrivals and promotions.
• - Store Presentation: Keep our shelves looking as appetising as a well-plated dish.
• - Cash Handling: Serve accurate transactions at the checkout counter.
• - Team Collaboration: Stir up positivity and teamwork every day.

Whats on your Seasonal Menu

• - Inventory Management: Stock up and organise merchandise like a well-arranged pantry.
• - Customer Feedback: Gather insights to spice up our service.
• - Merchandising: Create displays that look good enough to eat.
• - Additional Duties: Add a pinch of flexibility to support store operations when needed.

The Perfect Blend: What Were Looking For

We’re looking for someone who brings a generous helping of enthusiasm, a passion for cooking, and a customer-first mindset. If youve got retail or customer service experience, strong communication skills, and the ability to thrive in a fast-paced environment, youll fit right in. Add a pinch of flexibility for weekend shifts, a dash of problem-solving flair, and the strength to handle our cast iron cookware, and youve got the perfect recipe for success!

Your Flavour Profile (Behaviours & Traits)

• - Customer-Centric: Always focused on creating a positive experience.
• - Sales Acumen: Skilled at identifying needs and recommending the perfect product.
• - Adaptability: Ready to adjust to changing priorities like a chef switching recipes.
• - Attention to Detail: Meticulous in presentation and accuracy.
• - Team Player: Works well with others to create a harmonious kitchen (or store!).
• - Initiative & Dependability: Takes ownership and shows up ready to serve.

Skills & Qualifications

Essential Ingredients

• - Strong communication and interpersonal skills.
• - Passion for cooking and familiarity with cookware products.
• - Ability to work in a fast-paced environment and multitask effectively.
• - Ability to lift 2529 lbs regularly.

Other Requirements

• - Flexibility to work retail trading hours, including weekends, late evenings, and bank holidays.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity & Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

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