Sales Assistant

WHSmith; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Sales Assistant, where your passion for customer service will shine. In this part-time role, you'll be at the heart of delivering exceptional experiences to customers while maintaining high store standards. Flexibility is key as you support various locations, ensuring every journey is a memorable one. With a commitment to inclusivity and employee wellbeing, this is more than just a job; it's an opportunity to make a difference in people's lives. Embrace the chance to grow in a dynamic environment that values your contributions and rewards your hard work.

Benefits

Employee Discounts

Paid Annual Leave

Pension Scheme

Employee Assistance Programme

Qualifications

• Passion for providing exceptional customer experiences.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver exceptional customer service and maintain store standards.
• Support stock replenishment and visual merchandising.

Skills

Customer Service

Communication

Teamwork

Adaptability

Job description

Job Description

Sales Assistant - WHSmith - Norwich Railway

Contract Type: Permanent

Working hours: 8 hour contract. 2 set working days: Monday 15:45 - 20:15, Friday 16:45 - 21:15. Flexibility desired to support holidays & sickness, including support of other local stores (i.e., Norwich Hospital, Norwich Airport).

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What Being a Sales Assistant Is All About

1. Delivering exceptional customer service to all our customers.
2. Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
3. Meeting high standards of display and visual merchandising, helping customers find what they're looking for easily.
4. Being part of a team and supporting colleagues.

What Our Stores Would Love To See

1. A passion for customers having an exceptional experience in store.
2. Confident in communicating within the team.
3. Motivated to achieve fantastic results and standards.
4. Adaptable to meet company requirements and goals.

How We Reward Our Teams

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.

About Us

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations, and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee to broaden our offering to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer; we want our colleagues to feel welcome and free to be themselves with us.

Format of Business

Railway

Shift Pattern

Weekdays - Evenings (Up to Midnight finish)

Position Type

Permanent

Hours / Week

8

Full Time / Part Time

Part Time

Salary Up To

£11.50

County

Norfolk

Country

UK

Post Code

NR1 1EF

Function / Region

Travel - South