Sales Assistant

Pandora A/S; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global jewellery brand seeks a passionate sales assistant for its Norwich store. The role emphasizes customer engagement and achieving sales targets, with a competitive pay structure and generous employee benefits. Join a dynamic team and excel in a retail environment committed to individual style and sustainable practices.

Benefits

Bonus scheme

Generous employee discount

Annual jewellery uniform allowance

Retail, hospitality, and entertainment discounts

Parties and incentives

Qualifications

• Passionate and motivated team player.
• Ability to build rapport with customers.
• Strong sales focus and ability to work under pressure.

Responsibilities

• Achieve and exceed sales targets through effective selling.
• Deliver exemplary service and build customer loyalty.
• Assist with merchandising and product deliveries.

Skills

Customer engagement

Sales skills

Team player

Job description

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Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, and other excellent benefits!

Pandora offers a retail environment like no other: our sales colleagues craft the incredible with customers every day, curating beautiful handmade jewellery to create special moments.

We are seeking a results-driven, target-focused sales assistant to join our store team. If you enjoy engaging with customers, achieving and exceeding sales goals, and leaving a lasting impression, Pandora is the place for you!

In the UK, we are proud to have been recognized in the Sunday Times ‘Best Places to Work 2023’, among only 11 in the ‘very large’ employer category.

The role

Our sales assistants are our brand ambassadors, connecting our products with our customers. They drive store success by influencing sales, providing excellent customer service, and sharing their product and brand knowledge.

You’ll interact with people every shift, helping create their special memories through dreaming, daring, caring, and delivering.

What to expect from the role

• Achieve and surpass individual and store sales targets through effective selling skills, focusing on up-selling, units per transaction, and average transaction value
• Build a bond with customers by answering queries, delivering exemplary service, and tailoring your approach to individual needs and preferences
• Learn and confidently share Pandora product knowledge to maximize sales and provide memorable customer experiences
• Encourage customer loyalty by discussing upcoming collections and collecting customer data
• Assist with product deliveries, unloading, and storing items correctly in-store
• Maintain high shop floor standards through merchandising and environment upkeep
• Operate the till system, handle financial transactions, returns, and exchanges

The successful candidate

We seek passionate, motivated team players who express their individuality by styling Pandora jewellery uniquely and sharing ideas with customers:

• Build rapport and engage naturally with customers, giving voice to their loves every day
• See opportunities to achieve and surpass sales targets
• Work well under pressure in a fast-paced, sales-driven environment, as our products are very popular and stores often busy

Why work with us?

Our people are key to our success. We offer a competitive rewards package and opportunities for career progression.

• Highly competitive hourly pay
• Eligibility for sales assistant bonus scheme
• Annual jewellery uniform allowance to express your style
• Access to our ‘wear box’ to select jewellery for work
• Retail, hospitality, and entertainment discounts via our online platform
• Parties, incentives, and gifts throughout the year

If you’re ready for a new challenge and have the relevant skills, don’t miss out! Click apply to submit your application.

Pandora’s recruitment process is transparent and fair, ensuring equal opportunity for all applicants. We advise against including identity-related details such as photos, marital status, or age in your application.

If you require reasonable adjustments during your interview(s), please inform us as soon as possible.

About Pandora

Pandora is the world’s largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is designed to inspire self-expression and storytelling through meaningful jewellery. Pandora is sold in over 100 countries through 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses only recycled silver and gold. The company is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.