Sales Assistant

Funky Pigeon; Newcastle upon Tyne; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Assistant to join their team in Newcastle upon Tyne. The role involves delivering exceptional customer service, maintaining store standards, and supporting colleagues. Ideal candidates will have a passion for customer experiences and the ability to work effectively in a team. The company offers competitive rewards, including salary, employee discounts, and a supportive work environment.

Benefits

Salary

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Qualifications

• Passion for providing exceptional customer experiences.
• Confidence in communicating within the team.
• Motivation to achieve excellent results and standards.
• Adaptability to meet company requirements and goals.

Responsibilities

• Delivering outstanding customer service to all customers.
• Carrying out stock replenishment and ensuring the store remains tidy.
• Maintaining high standards of display and visual merchandising.
• Supporting colleagues as part of a team.

Skills

Customer service

Communication

Motivation

Adaptability

Job description

Sales Assistant – WHSmith

Contract Type: [Permanent/Temporary]

Working hours: [Full detail of working hours]

WH Smith has a remarkable heritage, occupying a place as the Hub of the High Street and in our customers’ hearts for 230 years. We continuously strive to enhance customer and colleague experiences, marking milestones with cards and gifts, providing books for escape and education, and offering communication and currency services through our Post Office Stores.

As a Sales Assistant, you will provide exceptional customer service and work independently or as part of a team to maintain our high store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.

Responsibilities include:

• Delivering outstanding customer service to all customers
• Carrying out stock replenishment and ensuring the store remains tidy and inviting
• Maintaining high standards of display and visual merchandising to help customers find what they need easily
• Supporting colleagues as part of a team

What we look for:

• A passion for providing exceptional customer experiences
• Confidence in communicating within the team
• Motivation to achieve excellent results and standards
• Adaptability to meet company requirements and goals

Our rewards include:

In addition to salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or entertainment. Our Employee Assistance Programme provides support for your physical, mental, and financial wellbeing.

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.