Sales Assistant

TN United Kingdom; Newbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant and dynamic team as a Sales Assistant at an established retailer, where your passion for customer service will shine. In this fast-paced environment, you'll engage with customers, manage busy tills, and tackle multiple tasks while enjoying a supportive work culture that values work-life balance. With opportunities for growth and a commitment to employee well-being, this role is perfect for those who thrive on energy and enthusiasm. Embrace the challenge and become part of a company that celebrates life's moments with every sale!

Benefits

25% colleague discount

Financial Wellbeing Support

Seasonal incentive schemes

Retail Management Apprenticeship Programmes

Discounts across hundreds of UK retailers

Employee Assistance Programme

Qualifications

• Passion for customer service and ability to multitask.
• No retail experience necessary; personality is valued.

Responsibilities

• Provide excellent customer service and process sales efficiently.
• Assist with stock management and deliveries.

Skills

Customer Service

Multitasking

Sales Processing

Job description

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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.

The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage lots of customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun along the way and understand why you need to be a little mad to work here!

• Provide excellent customer service at all times to help customers celebrate their life’s moments.
• Process sales politely, efficiently, and accurately, upselling on till products.
• Price and merchandise stock and products correctly.
• Assist with unloading and unpacking deliveries.
• Help with stock takes, which may include working outside normal store hours.

Retail experience is not necessary when beginning your Card Factory journey. We value personality and a passion for customer service above all else!

We support a work/life balance, so let us know your availability in the application form!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, earning our title! The pace is fast, standards are high, and we’re proud of it. We work hard to meet our loyal customers’ needs. We understand work-life balance and offer flexible arrangements in certain areas.

Are you right for us?

The role requires someone who likes to stay busy, can multitask, and embraces change. Above all, you’ll be customer-focused and bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omnichannel retailer. This involves significant investment in our colleagues and creates many opportunities in a fast-paced environment.

We offer a wide range of benefits to support your physical, mental, and financial well-being:

• 25% colleague discount in-store and online
• Financial Wellbeing Support, Education Tools, Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers and access to a virtual internal learning network
• Discounts across hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial support