Sales Assistant

Funky Pigeon; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Assistant to provide exceptional customer service and maintain store standards. The role involves working independently and as part of a team to ensure a welcoming environment for customers. Ideal candidates will have a passion for customer service, strong communication skills, and the ability to adapt to company goals.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Qualifications

• Passion for providing customers with an exceptional in-store experience.
• Confidence in communicating within the team.
• Motivation to achieve high standards and results.
• Adaptability to meet company requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Replenish stock and ensure all areas of the store remain tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Support colleagues as part of a team.

Skills

Customer Service

Communication

Motivation

Adaptability

Job description

Sales Assistant – WHSmith

Contract Type: [Insert Contract Type]

Working hours: [Insert Working Hours]

WH Smith has a remarkable heritage, occupying its place as the Hub of the High Street and in our customers’ hearts for 230 years. We strive to enhance customer and colleague journeys by offering cards and gifts for milestones, books for escape and education, and communication and currency services through our Post Office Stores.

As a Sales Assistant, you will provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.

Responsibilities:

1. Deliver exceptional customer service to all customers
2. Replenish stock and ensure all areas of the store remain tidy and inviting
3. Maintain high standards of display and visual merchandising to help customers find what they need easily
4. Support colleagues as part of a team

What we look for:

• A passion for providing customers with an exceptional in-store experience
• Confidence in communicating within the team
• Motivation to achieve high standards and results
• Adaptability to meet company requirements and goals

Our rewards:

We recognize your hard work in making WHSmith successful and our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or tickets to the latest blockbuster.

Our Employee Assistance Programme supports your wellbeing—physical, mental, and financial—whatever the future holds.

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.