Sales Assistant

LondonEnergy; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in waste management is seeking a Sales Assistant for their Kings Road Reuse & Recycling Centre Shop. The role involves delivering high-quality retail services, managing sales of donated goods, and ensuring excellent customer service. Ideal candidates will be organized, dependable, and able to work both independently and as part of a team. This position offers various benefits including private medical insurance and a pension scheme.

Benefits

Private Medical & Life Insurance

Company Pension Scheme

Annual Leave Package

Employee Recognition Scheme

Access to Employee Assistance Programme (EAP)

Qualifications

• Previous experience in a customer-facing role, ideally retail.
• Good level of numeracy and basic computer skills.

Responsibilities

• Provide excellent customer service in-store and online.
• Manage stock deliveries and pricing of items.
• Operate cash registers and reconcile receipts.

Skills

Customer Service

Interpersonal Skills

Organization

Education

GCSE or equivalent

Tools

Excel

Job description

About LondonEnergy:

LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London's waste every year. We have a dedicated team working across various North London sites, making a positive impact on the environment and local communities.

By processing household waste at our facility, we produce enough energy to power 80,000 homes annually and recycle 70% of items through our Reuse and Recycling Centres.

About the Role:

We are seeking a Sales Assistant to join our team at the Kings Road Reuse & Recycling Centre Shop.

This role involves supporting the delivery of high-quality retail services, managing the sale of donated goods both in-store and online. Working alongside another Sales Assistant, you will maintain shop presentation and oversee daily operations, both collaboratively and independently.

This position is suitable for someone who is organized, dependable, and comfortable working with minimal supervision.

The shop operates Monday to Saturday, and you must be available to work on Monday, Wednesday, and Saturday each week, with flexibility for the other two days.

Responsibilities:

• Provide excellent customer service by greeting and assisting customers in-store, and responding to queries via phone and email.
• Process returns and refunds for in-store and online purchases, and manage face-to-face order collections.
• Operate cash registers, reconcile receipts, and report discrepancies to the RRC Manager.
• Receive, sort, and manage stock deliveries, inspecting goods for resale and pricing high-value items appropriately.
• Ensure effective merchandising and display of goods both in-store and online, maintaining clear pricing and a tidy environment.
• Use Excel to catalogue inventory, maintain accurate pricing records, and assist with stock control.

Requirements:

• Previous experience in a customer-facing role, ideally retail, is desirable.
• Experience handling cash and card payments, with skills in cashing up, banking, and reporting figures.
• Friendly, helpful, approachable, with strong customer service skills and confidence engaging with the public.
• Ability to work effectively as part of a team and independently when needed.
• Good interpersonal skills with a strong sense of commercial awareness, planning, and organization.
• An understanding of reusable materials and a genuine interest in sustainability is beneficial.
• A good level of numeracy (ideally GCSE or equivalent) and basic computer skills.

Benefits:

• Private Medical & Life Insurance
• Company Pension Scheme
• Annual Leave Package
• Employee Recognition Scheme
• Access to Employee Assistance Programme (EAP)
• Many more benefits

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.