Sales Assistant-

Mountain Warehouse; London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Join a leading outdoor retailer as a Sales Assistant in London! In this engaging role, you will deliver exceptional customer service, maintain store standards, and grow your product knowledge while enjoying generous employee benefits. Be part of a team that values development and sustainability.

Benefits

50% Employee Discount across Mountain Warehouse and Animal

Monthly bonus

Twice-yearly uniform allowance

20 days annual leave plus Bank Holidays

Employee Referral Incentive

Employee Assistance Programme

Cycle to Work scheme

Development and progression opportunities

Access to online learning portal

Qualifications

• Passion for selling and engaging with customers.
• Hands-on attitude with strong attention to detail.
• Interest in the products and services offered by the company.

Responsibilities

• Creating a great shopping experience through customer service.
• Replenishing stock and maintaining visual standards.
• Learning about products and sharing knowledge with customers.

Skills

Customer Service

Enthusiasm

Attention to Detail

Sales Skills

Job description

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*monthly bonus * 50% employee discount* employee referral incentive *leading outdoor retailer

About the role

Our Sales Assistants are the key people in our stores; the first point of contact with our customers. You’ll be an important part of the store team!

Your day willinvolve

• Customer Service; creating a great shoppingexperience
• Replenishing the store
• Visual standards
• Learning,developingand sharing your productknowledge
• Being a Brand Ambassador!

About you

We are looking for someone with…

• A passion for selling andtalking topeople
• Enthusiasm, and a hands-on attitude
• An eye for detail, and with high standards
• An interest in what we sell and what we do!

Who are we? At + stores globally and over employees we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

• International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!
• Animal was acquired by Mountain Warehouse and re-launched in the Summer of , initially with an online presence only, before we moved to showcasing a range in some of our stores. We are so excited to have opened our first few stores!

We love seeing people grow;manyofour team have started their journey with us, progressing toSupervisor roles, and beyond. We are passionate about developing our store teams, recently launching a learning platform with some great tools!

• 50% Employee Discount across Mountain Warehouse and Animal
• Monthly bonus
• Twice-yearly uniform allowance
• 20 days annual leave, plus Bank Holidays, pro-rata to your contract
• Employee Referral Incentive
• Employee Assistance Programme
• Cycle to Work scheme
• Development and progression within a fast-paced and stable environment
• Online learning portal, accessible to all team members