Sales Assistant

ALOHAS; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

ALOHAS is seeking a Sales Assistant for their flagship store in London, UK. This role involves creating unique client experiences and helping drive sales in a dynamic and responsible fashion environment. The ideal candidate will possess retail experience, interpersonal skills, and a passion for customer service.

Benefits

Discounts on products

Support for professional growth

Coffee and tea provided

Culture of freedom and responsibility

Qualifications

• Retail experience is needed, preferably in luxury.
• Fluent English is mandatory; other languages are a plus.
• Curiosity and eagerness to learn are essential.

Responsibilities

• Create a unique and memorable experience for clients.
• Surpass client expectations with personalized solutions.
• Achieve sales targets and contribute to the business.

Skills

Selling skills

Styling knowledge

Interpersonal skills

Problem-solving

Communication

Empathy

Job description

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

In a nutshell,we love what we do and it shows!

THE ROLE
We are looking for a wonderfulSales Assistantfor our flagship storein London, UK. This person will create a unique and memorable experience for each client, at all times. Combining a commercial orientation and a passion for the customer, the Sales Assistant is a relationship artist who contributes to the Brand image and helps build retail leadership in the market.

YOUR CHALLENGE

ALOHAS Ambassador:the Sales Assistant embodies the values of the Brand.

• ALOHAS Insider: has a solid knowledge of the Brand, its story, sustainability impact, and know-how. Shares it with the clients as well as the team.
• Implements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro-active in self-learning.
• Ensures that work area is clean, tidy, hygienic and professional at all times; knows and respects guidelines.

Experience creator: the Sales Assistant surpasses client expectations.

• Creates a tailor-made client experience, personalized solutions for each visit and each client, using the ALOHAS experience ritual and building long-lasting relationship with clients.
• Embraces digital shopping trends and is keen to play an active role in delivering a seamless omni-channel experience for clients
• Co-creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point of sale environment to come up with unique moments made just for them.
• Help the client to develop their own style, and if needed propose alterations to be made
• Handles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations.

Business driver: The Sales Assistant is performance-minded in order to achieve our objectives.

• Knows and understands the business challenges and contributes to building the business by achieving sales targets
• Has an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Boutique Manager.
• Monitor requests for after sales service.

Team player:the Sales Assistant acts interdependently and demonstrates team spirit

• Has a positive attitude, communicates with the team and the manager on a regular basis and has a sense of ethics and integrity.
• Treats others with respect, acknowledges cultural differences, and is willing to learn from those differences
• Shares best practices with the team, is proactive and contributes to nourish the collective knowledge and skills.
• Ensures the proper operation of the sales space at all times, as directed by Visual Merchandising.
• Participates in product stock replenishment and physical inventory of stocks.

YOU WILL ROCK AT THIS ROLE IF…

• Eagerness and willingness to take care of the client; retail experience needed
• Luxury retail and sales expertise
• Selling skills and performance-driven for footwear
• Styling knowledge and ability to create a fashion total look
• Fluent English is mandatory, other languagesare a plus
• Interpersonal skills, ability to establish an emotional connection and build a relationship
• Empathy and listening skills
• Curiosity, openness and eagerness to learn
• Problem-solving and ability to deal with complexity and change
• Self-awareness, self-confidence
• Enthusiasm, energy and motivation
• Team spirit, ethics and integrity

BENEFITS of being part of ALOHAS

• Culture of freedom, responsibility, and trust.
• Discounts: You will have discounts on all our products and we do not forget your family and friends either!
• We take care of coffee and tea.
• We take care of your happiness and professional growth with constructive feedback and trainings.

Ready for the challenge?