Sales Assistant

ZARA HOME; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

ZARA HOME is seeking a Customer Care Professional to connect with customers and enhance their experience. This role emphasizes strong communication and organization, aiming to foster brand loyalty through meaningful interactions. Join us to shape customer experiences that make them feel at home.

Qualifications

• Goal-oriented mindset.
• Confident, clear, and warm communication.
• Strong organization and ability to influence.

Responsibilities

• Connect deeply with customers to understand their needs.
• Inspire, support, and elevate the customer journey.
• Create memorable experiences that build brand loyalty.

Skills

Communication

Organization

Influence

Cooperation

Job description

Join to apply for the Customer Care Professional role at ZARA HOME

Join to apply for the Customer Care Professional role at ZARA HOME

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Direct message the job poster from ZARA HOME

In Zara Home every interaction inspires.

We believe in the power of people - in the emotion behind every conversation, the creativity in every solution, and the impact of a truly memorable experience. As a Customer Care Expert, you’ll be the heartbeat of our brand - connecting deeply with customers, understanding their needs, and guiding them with purpose and passion.

This role isn’t just about service. It’s about creating moments that matter - experiences that leave a lasting impression and build genuine brand loyalty.

Your Goal:

To be fully focused on the customer - to inspire, support, and elevate their journey, building a customer experience with emotion. You’ll represent the brand not just in words, but in attitude, energy, and presence.

You Bring:

• A goal-oriented mindset
• Confident, clear, and warm communication
• The ability to influence and have an impact
• Strong organization
• A hunger to grow and evolve
• True cooperation and a sense of ownership

Why Join Us?

This isn’t just a role, it’s a chance to shape how our customers feel and keep them coming back, not just for what we offer but for how we make them feel.

Are you ready to have an impact?

Join us - and help shape a customer experience that makes them feel at home.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Other

Job function

• Job function

  Customer Service

• Industries

  Retail Apparel and Fashion

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