Sales Assistant

Mulberry England; Leeds; On-site; GBP 10,000 - 15,000; Part time

Job summary

Mulberry England seeks a part-time Sales Assistant in Leeds, referred to as 'Experience Experts.' Join a team committed to delivering memorable customer experiences while promoting sustainability and responsible practices. Competitive salary, bonuses, product allowances, and various benefits are offered.

Benefits

Competitive basic salary

Bonus

Product allowance

Enviable staff discount and exclusive access to staff sales

Extra day off for your birthday

Pension contributions & Life Assurance

Training and development opportunities

Two paid volunteering days per year

Qualifications

• You will be committed to delivering engaging and memorable customer experiences.
• Eager to learn about our products, brand, services, and local events.

Responsibilities

• Create a welcoming and fun environment for customers and team.
• Develop and maintain key customer relationships using in-store CRM tools.
• Deliver operational excellence, respecting people, products, and the environment.

Skills

Engaging

Agile

Curious

Customer Service

Job description

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Sales Assistant

Leeds, UK

Retail Stores / Permanent Part-Time / On-site

Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.

Sustainability has been part of the Mulberry ethos since the brand's inception. In recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

At Mulberry, our Sales Assistants are called 'Experience Experts'. Your role is to create truly memorable experiences for our customers by being imaginative, using your product knowledge and storytelling to customize each experience, and nurturing long-lasting relationships with customers.

You will be open to learning and developing yourself, striving to become an expert within your field and a key contributor to Mulberry.

What we need from you:

1. You will create a welcoming and fun environment for customers and team.
2. You will be committed to delivering engaging and memorable customer experiences.
3. You will develop and maintain key customer relationships using in-store CRM tools.
4. You will be eager to learn about our products, brand, services, and local events to enhance the customer experience.
5. You will be curious about the business and willing to share your ideas.
6. You will enjoy working as part of a team and nurturing relationships with colleagues.
7. You will deliver operational excellence, respecting people, products, and the environment.
8. As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work, supporting our ‘Five C’s’ strategy: Climate, Cultivation, Craft, Culture, and Circularity, promoting a greener, more sustainable future.
9. You will promote equity, empathy, and understanding, demonstrating this commitment within internal and external communities.

We are looking for:

• Engaging
• Agile
• Curious
• In love with fashion!

What we will do for you:

• Competitive basic salary
• Bonus
• Product allowance
• Enviable staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension contributions & Life Assurance
• Training and development opportunities
• Two paid volunteering days per year