Sales Assistant

Boux Avenue; Kingston upon Thames; Presencial; GBP 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Social events

Generous holiday entitlement

Descripción de la vacante

Boux Avenue is seeking a Sales Assistant to join its London-based lingerie, nightwear and swimwear brand. You will optimise sales opportunities, assist with store procedures, and provide exceptional customer service while advising on products and fit.

The role involves till operation, handling various payment methods, and delivering high standards of service with stylish gift wrapping. Weekend and night shifts may apply.

Formación

• A passion for providing outstanding customer service.
• Previous retail experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work well in a team.

Responsabilidades

• Optimise all sales opportunities.
• Assist with implementing Boux Avenue systems and policies.
• Serve customers with product knowledge and upsell where appropriate.
• Operate the till and process payments securely.
• Deliver exceptional till-point service and wrap gifts.
• Provide expert bra fit guidance on the floor and fitting suite.

Conocimientos

Customer service

Retail experience

Communication

Teamwork

Descripción del empleo

Who are we?

Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team.Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores.

No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier.

What will your duties be as a Sales Assistant?

• Optimise all sales opportunities
• Assist with the effective implementation of all Boux Avenue systems, procedures, policies and regulations
• Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and where necessary to offer alternatives
• Operate the till in an efficient manner, processing all methods of payment with high regard to customer care and security procedures and to handle and wrap the merchandise with careAssist with the effective implementation of promotions, including point of sale material and stock displays and help ensure all promotions are implemented on time
• Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap
• Provide customers with expert bra fit, from the sales floor through to the fitting suite and closing of the purchase (subject to base contract)
• Understand and demonstrate Company values and behaviours

What will you need to be successful?

• A passion for providing outstanding customer service
• Previous retail experience
• High levels of energy and enthusiasm, but able to remain calm and focussed under pressure
• Ability to communicate and interact with a broad range of people
• Be resilient and 'spring back' from setbacks
• Flexibility to work varied hours including weekends and nights

What are we looking for in you?

• Ability to show a passion for retail and the Boux brand
• Ability to be a clear and confident communicator
• Ability to be proactive and in a courteous manner
• Ability to show enthusiasm & commitment
• A hands on approach to team work

Are there any benefits?

In return you will be offered a competitive salary, generous holiday entitlement, fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.