Sales Assistant

SuperValu; Grange-Over-Sands; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a customer-focused individual to join their team. In this role, you will prioritize customer satisfaction, engaging with shoppers to provide a vibrant and innovative shopping experience. Your responsibilities will include addressing customer queries, merchandising, and embodying the brand's core values. If you are passionate about food and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a company that values genuine interactions and strives to inspire customers through knowledge and expertise.

Qualifications

• Strong ability to engage with customers and prioritize their needs.
• Organized and flexible with strong attention to detail.

Responsibilities

• Ensure customers receive an excellent shopping experience.
• Merchandise shelves to maintain high presentation standards.

Skills

Customer Engagement

Attention to Detail

Teamwork

Initiative

Customer Service Experience

Job description

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage.

Main duties:

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.