Sales Assistant

Mountain Warehouse; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Sales Assistant to enhance customer experiences in a vibrant retail environment. This role offers the chance to work collaboratively with a supportive team while ensuring operational excellence and engaging with customers to meet their needs. You'll be responsible for maintaining store presentation, processing transactions, and contributing to sales targets. With a focus on teamwork and customer service, this position not only allows you to thrive in retail but also rewards your efforts with a monthly bonus scheme and generous colleague discounts. Join a company that values your contributions and fosters a positive atmosphere.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

1 weekend off per month

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Auto-enrolment Pension scheme

Length of service awards

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicators with a friendly and approachable demeanor.

Responsibilities

• Assist in daily store operations and maintain high presentation standards.
• Engage with customers to understand their needs and provide tailored solutions.

Skills

Customer Service

Team Collaboration

Communication Skills

Problem-solving

Sales Skills

Education

High School Diploma or equivalent

Job description

Application Deadline: 8 May 2025

Department: UK Retail

Location: Glasgow - West End Retail Park (GWE)

Compensation: £7.55 - £12.21 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

1. Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
2. Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
3. Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

1. Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
2. Accurately process transactions, handling various payment methods with efficiency.
3. Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
4. Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
5. Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

1. Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
2. Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
3. Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

1. Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
2. Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

1. Committed to delivering outstanding customer service.
2. Passionate about retail and eager to share that enthusiasm.
3. Excellent communicators with a friendly and approachable demeanour.
4. Energetic, driven, and determined to complete tasks effectively.
5. Team players who are reliable and trustworthy.

What's in it for you?

1. Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
2. 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
3. 1 weekend off per month, with 28 days annual leave, including Bank Holidays
4. Access to Employee Assistance Programme, and a Colleague Hardship Scheme
5. Generous Colleague Referral Incentive
6. Auto-enrolment Pension scheme
7. A stable, successful and supported environment
8. Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!