Sales Assistant

Wolseley; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading specialist trade merchant in Stafford is seeking a Sales Advisor to serve customers and manage warehouse operations. Responsibilities include responding to inquiries, loading/unloading stock, and delivering goods. Ideal candidates have a background in the Plumbing & Heating Industry and must hold a full UK Manual Driving Licence. This full-time role offers a salary of £25,652 plus bonuses and benefits.

Benefits

Annual leave (increasing with length of service)

Generous pension scheme (matched up to 9%)

Potential to earn bonuses

Enhanced maternity/adoption leave

Employee discounts

Health & wellbeing benefits

Qualifications

• Experience in the Plumbing & Heating Industry is ideal.
• Prior customer service and sales experience required.
• Full UK Manual Driving Licence is essential.

Responsibilities

• Serve customers on the trade counter by understanding their specific needs.
• Respond promptly to customer inquiries via phone and email.
• Maintain excellent Health & Safety standards in the warehouse.
• Deliver goods in a 7.5T van making multiple deliveries.
• Pick and pack customer orders accurately.

Skills

Customer service skills

Sales experience

Team player

Strong computer skills

Eagerness to learn

Tools

Manual Driving Licence

Job description

Overview

As a Sales Advisor based in our Stafford branch you'll be responsible for:

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations
• Responding to customer enquiries via phone and email promptly and courteously, with a proactive attitude
• Working within the warehouse, maintaining excellent Health & Safety standards (this includes manual handling of heavy stock such as boilers, radiators, sinks and toilets) and loading/unloading the van
• Booking stock in and putting it away in the designated location
• Picking and packing customer orders with accuracy and efficiency
• Delivering goods in our 7.5T van, making multiple deliveries to the surrounding area
• Experience in the Plumbing & Heating Industry is ideal
• A full UK Manual Driving Licence is essential
• Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
• Strong computer skills

Details

• Salary: £25,652 + Bonus + Excellent Benefits
• Location: Stafford (ST16 3DR) – Plumb Centre
• Hours: Full-time permanent role, 40 hours per week, Monday to Friday 08:00–17:00 and Saturday mornings on a rota basis 08:00–12:00

About the employer

Plumb Centre, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through the Wolseley Talent Guild.

Benefits

• Annual leave (increasing with length of service)
• Generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity/adoption leave
• Employee discounts on a range of online and high street retailers
• Health & wellbeing benefits including free access to healthcare and the YuLife app, Cycle to Work scheme, and more