Sales Assistant

Mulberry England; Ellesmere Port; On-site; GBP 10,000 - 14,000; Part time

Job summary

Mulberry England is seeking a part-time Sales Assistant to create engaging and memorable experiences for customers. As part of a certified B Corp company, the ideal candidate will embrace sustainability while delivering excellent customer service in our Cheshire Oaks store.

Benefits

Competitive basic salary

Bonus

Product allowance

Enviable staff discount

Extra day off for your birthday

Pension Contributions & Life Assurance

Training and development opportunities

x2 paid volunteering days per year

Qualifications

• Experience in customer service or retail.
• A passion for fashion and a willingness to learn.
• Ability to build and maintain customer relationships.

Responsibilities

• Create memorable customer experiences.
• Develop and maintain key customer relationships.
• Deliver operational excellence in the store.

Skills

Customer Engagement

Product Knowledge

Teamwork

Agility

Curiosity

Job description

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Sales Assistant

Cheshire Oaks, UKRetail Stores /Permanent Part-Time /On-siteEstablished in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team.At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:- You will create a welcoming and fun environment for your customers and team.- You will be committed to delivering an engaging and memorable customer experience in your store.- You will develop and maintain key customer relationships using instore CRM tools to support you. - You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience. - You will be curious about the business and willing to share your ideas. - You will enjoy working as part of a team and nurture relationships with your colleagues.- You will deliver operational excellence showing respect and consideration for people, product and your environment. - As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.You are:- Engaging - Agile- Curious - In love with fashion!What we will do for you:- Competitive basic salary- Bonus- Product allowance- An enviable staff discount and exclusive access to staff sales- Extra day off for your birthday- Pension Contributions & Life Assurance- Training and development opportunities- x2 paid volunteering days per yearThis is for a 12 hour per week position