Sales Assistant

Crocs, Inc.; Ellesmere Port; On-site; Full time

Job summary

Join a leading retail company as a Sales Associate, where you will deliver exceptional service and support in-store promotions. This role offers growth potential and the chance to work with industry-leading teammates. Your responsibilities will include educating consumers, assisting in various departments, and contributing to a positive team environment. Flexibility in schedule and a passion for retail are essential for success.

Benefits

Company incentive program

Qualifications

• Strong communication and interpersonal skills to build rapport.
• Flexibility in work schedule, including nights and weekends.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Assist in customer service, product knowledge, and stock management.
• Support daily retail operations like POS management and stock replenishment.

Skills

Communication

Interpersonal Skills

Flexibility

Proactive Approach

Job description

Overview

As a Sales Associate, you will have the opportunity to deliver exceptional experiences and provide world-class service to our valued consumers every day. Your responsibilities include educating consumers about our products, supporting in-store promotions and events, and assisting the store team in achieving company goals. This role offers growth potential alongside industry-leading teammates and partners.

What You'll Do

1. Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
2. Proactively contribute to creating an enjoyable team environment that fosters sharing suggestions, ideas, and concerns.
3. Assist in various departments within the store, including customer service, product knowledge, visual presentation, and stock room management.
4. Support team members in daily retail operations such as POS management, stock replenishment, pricing, markdowns, promoting loyalty programs, and maintaining cleanliness and recovery standards.
5. Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
6. Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance.

What You'll Bring to the Table

1. Flexibility in work schedule, including nights, weekends, holidays, and extended hours, with regular attendance essential.
2. A genuine passion for retail and sales, and creating memorable shopping experiences.
3. Strong communication and interpersonal skills to build rapport with consumers and team members.
4. A proactive approach to completing tasks efficiently and attentively.
5. Commitment to representing Crocs as a proud brand ambassador, embodying its values and driving success.

The company is an Equal Opportunity Employer committed to diversity and inclusion. We accept applications continuously. All qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected classifications.

Additional Details

Title: Sales Assistant

Salary or Pay Range: £12.50 - (dependent on experience and location)

This position is eligible for a company incentive program. The application window is 45 days; early applications are encouraged. The posting will be removed once filled.

Job Category: Retail