Sales Assistant

LUSH; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established cosmetics company in London is seeking a temporary Sales Assistant. You will engage with customers, provide personalized recommendations, and maintain a welcoming environment. The role requires strong communication skills and a passion for customer service. Flexible shifts and competitive pay are offered, alongside opportunities for bonuses and team training.

Benefits

Flexible shifts

Training and development opportunities

Competitive hourly rate

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work collaboratively within a team.
• Strong communication skills and a friendly demeanor.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs and provide personalized recommendations.
• Deliver exceptional customer service by using in-depth product knowledge.

Skills

Exceptional customer service

Strong communication skills

Teamwork

Job description

Overview

10-16 Hour Temporary Sales Assistant Position available. We're looking to hire 3 new temporary sales assistants (possibly permanent) to our well-established team in Liverpool Street Station in London. Strong communication and confidence for engaging with customers in store is what we are mainly looking for, with a friendly approach to working alongside our lovely team.

Key Information

• Hours available: 10-16 hours per week (2 or 3 shifts) - Overtime often available.
• Application Deadline: October 4th 2025
• Interview Date: Saturday 11th October 8:30am for a group interview to showcase your people skills.
• Start Date: Flexible start date around October 20th onwards
• Required Availability: 10 hours contract 2-3 days availability each week, including a weekend day. 16 hours contract 3 days availability each week, including a weekend day. 8am starts for early shifts, 9pm finishing for late shifts. Please consider this when applying.

About Us & Values

A little more about us:

• Diversity matters
• We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
• We see you, we celebrate you, we want you!

The Company

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The Role

In this role you will be hands-on with our products in consultations with customers. Strong customer engagement skills are the number one requirement for the role, so do consider this when applying. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.