Sales Assistant - Chelmsford (8 Hours)

Charles Tyrwhitt; Chelmsford; On-site; GBP 12,398 - 16,531; Part time

Benefits offered by this job

Bonus scheme

Uniform allowance

Cycle to work

Relocation packages

Season ticket loans

Fun fund

Tyrwhitt Academy

Apprenticeship options

Job summary

Charles Tyrwhitt in Chelmsford is seeking a Sales Assistant to join Samantha and the Team at our Chelmsford store.

The role offers 8 hours per week with overtime also available. Weekday availability, including evenings and bank holidays, is preferred for this position.

Qualifications

• Previous experience in a retail or hospitality setting with a focus on customer service.
• High levels of enthusiasm, drive, and motivation.
• Strong interpersonal and communication skills.
• Ability to work confidently alone while contributing positively to a team environment.
• Quickly building rapport with customers.
• Ability to exceptional customer service.

Responsibilities

• Offer exceptional customer service and maximise sales and KPI targets.
• Provide expert product and selling skills knowledge to help you achieve this, staying up to date with store ranges and promotions.
• Support and actively collaborate with your colleagues to enhance team and store success.
• Perform stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
• Ensure high visual merchandising and store housekeeping standards, adhering to VM and Health and Safety guidelines.

Skills

Retail experience

Customer service

Enthusiasm & motivation

Interpersonal skills

Independent work while team

Rapport with customers

Exceptional service

Job description

The Role

We’re on the lookout for a Sales Assistant who will be working with Samantha and the Team in our Chelmsford store.

The Role

We’re on the lookout for a Sales Assistant who will be working with Samantha and the Team in our Chelmsford store.

The contracts available are 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays, including evening shifts and bank holidays.

What You Will Be Doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.

You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What We Are Looking For

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro‑active approach to their work.

Required Skills And Experience

• Previous experience in a retail or hospitality setting with a focus on customer service
• High levels of enthusiasm, drive, and motivation
• Strong interpersonal and communication skills
• Ability to work confidently alone while contributing positively to a team environment
• Quickly building rapport with customers
• Ability to exceptional customer service

What you can expect from us:

As well as all the core benefits, UK Retail colleagues also get the following:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
• We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who We Are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

‘I am Proud and Free to be me!’

When it comes to our people, we really do “Give a shirt”.

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.