Sales Assistant

Funky Pigeon; Bury St Edmunds; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prominent retailer is seeking a Sales Assistant to join their team. This role involves delivering exceptional customer service, maintaining store standards, and collaborating with colleagues. Ideal candidates are passionate about customer experiences and motivated to meet goals. You will enjoy benefits such as a salary, pension plan, and employee discounts.

Benefits

Employee discounts

Pension scheme

Paid annual leave

Employee Assistance Programme

Qualifications

• Passion for providing excellent customer experiences.
• Confidence in communicating within the team.
• Motivation to achieve high results and standards.
• Adaptability to meet company goals and requirements.

Responsibilities

• Delivering outstanding customer service to all visitors.
• Replenishing stock and maintaining a tidy, inviting store environment.
• Ensuring high standards of display and visual merchandising.
• Supporting colleagues as part of a team.

Skills

Customer service

Communication

Adaptability

Motivation

Job description

Sales Assistant – WHSmith

Contract Type: [Permanent/Temporary]

Working hours: [Full detail of working hours]

WH Smith has a remarkable heritage, occupying its place as the Hub of the High Street and in our customers’ hearts for 230 years. We continually strive to enhance customer and colleague experiences through our stores, which offer cards and gifts for milestones, books for escape and education, and postal services.

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.

Key responsibilities include:

1. Delivering outstanding customer service to all visitors
2. Replenishing stock and maintaining a tidy, inviting store environment
3. Ensuring high standards of display and visual merchandising to help customers find products easily
4. Supporting colleagues as part of a team

What we look for:

• A passion for providing excellent customer experiences
• Confidence in communicating within the team
• Motivation to achieve high results and standards
• Adaptability to meet company goals and requirements

Our rewards:

In addition to salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or entertainment. Our Employee Assistance Programme provides support for your wellbeing—physical, mental, or financial.

We are proud to be an inclusive employer, welcoming colleagues to be themselves and feel valued.