Sales Assistant

WHSmith Careers; Bury St Edmunds; Remote; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Salary

Pension

Cycle to work

Annual leave

Employee discounts

Deals with partners

Employee assistance programme

Job summary

WHSmith is seeking a Sales Assistant to provide outstanding customer service and work either independently or with a team to uphold store standards. The role focuses on delivering a memorable shopping experience while representing the WHSmith brand across our stores.

You will be involved in stock replenishment, visual merchandising, and helping customers locate items easily. A positive attitude, reliability, and adaptability to meet store goals are essential.

Qualifications

• A passion for delivering an exceptional customer experience.
• Confident in communicating with teammates.
• Motivated to achieve high standards and results.

Responsibilities

• Deliver exceptional customer service to all customers.
• Stock replenishment and maintaining tidy, inviting store areas.
• Maintain displays and visual merchandising to help customers find products.
• Support colleagues and work well in a team.

Job description

***Over 18's only due to lone working requirement***

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

• salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts
• we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
• Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.