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Sales Assistant

TN United Kingdom

Bridgnorth

On-site

GBP 20,000 - 25,000

Full time

5 days ago
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Job summary

Join a dynamic team at a leading retailer where your passion for customer service will shine! As a Sales Assistant, you’ll engage with customers and help them celebrate their special moments. With a focus on teamwork and flexibility, this role promises a fast-paced environment filled with opportunities for growth. Enjoy a range of benefits, including discounts and support for your well-being, as you contribute to a vibrant store atmosphere. If you thrive in a busy setting and love helping others, this is the perfect opportunity for you!

Benefits

25% colleague discount in-store and online
Financial Wellbeing Support
Seasonal incentive schemes
Retail Management Apprenticeship Programmes
Discounts across 100’s of UK retailers
Employee Assistance Programme

Qualifications

  • Passion for customer service and ability to work in a fast-paced environment.
  • Willingness to learn and adapt to various tasks.

Responsibilities

  • Provide excellent customer service and assist customers with their purchases.
  • Process sales accurately and efficiently while upselling products.
  • Assist with stock management and deliveries.

Skills

Customer Service
Multitasking
Sales Processing

Job description

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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.

The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage many customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun and understand why you need to be a little mad to work here!

  • Provide excellent customer service at all times to help customers celebrate their life’s moments.
  • Process all sales politely, efficiently, and accurately, upselling on till products.
  • Price and merchandise stock and products correctly.
  • Work with the team unloading and unpacking deliveries.
  • Assist with stock takes, which may include working outside normal store hours.

Retail experience is not necessary when starting your Card Factory journey. We value personality and a passion for customer service above all!

We support work/life balance. If you're not available all hours, just tell us your availability in the application form!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we earn that title! The pace is fast, our standards are high, and we’re proud of it. We work hard to meet our loyal customers’ needs. We understand work–life balance and offer flexible arrangements in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask, and embraces change. Above all, you’ll be customer-focused and bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.

We offer a wide range of benefits to support your physical, mental, and financial well-being, including:

  • 25% colleague discount in-store and online
  • Financial Wellbeing Support, Education Tools, Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes
  • Discounts across 100’s of UK retailers
  • Employee Assistance Programme for mental, physical, and financial support
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