Sales Assistant

Poundland & Dealz; Bournemouth; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking enthusiastic Sales Assistants dedicated to providing top-notch customer service. In this role, you will create a welcoming environment while efficiently handling transactions and maintaining store standards. The position offers the opportunity to pursue a Retailer Level 2 Apprenticeship, enhancing your skills and career prospects. Join a company that values its employees and fosters a culture of teamwork and excellence. With benefits like a discount card, career development opportunities, and generous holiday allowances, this role is perfect for those looking to thrive in a dynamic retail environment.

Benefits

10% Discount Card

Family-Friendly Benefits

Loyal Service Awards

Exclusive Discount Portal

Opportunities for Apprenticeships

Life Assurance Cover

Health & Wellbeing Support

Increasing Holiday Allowance

Extra Day Off for Birthday

Qualifications

• Erfahrung im Kundenservice und freundliche Interaktion mit Kunden.
• Flexibilität in den Arbeitszeiten und Schichten.

Responsibilities

• Sicherstellen eines hervorragenden Kundenservices in jeder Interaktion.
• Effizientes Reagieren auf Kassenschlangen zur Kundenzufriedenheit.

Skills

Kundenservice

Flexibilität

Teamarbeit

Kassieren

Education

Retailer Level 2 Apprenticeship

Job description

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make the environment welcoming and deliver the best service and experience to our customers.

Opportunities

This role offers the chance to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant, you will:

1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction at all times.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create and maintain a fun and friendly environment.
6. Live the company values, focusing on individual responsibility and teamwork.
7. Handle cash and operate tills accurately and efficiently.
8. Implement store changes and promotions in a timely and precise manner.

You will need to be flexible with your working hours, including shifts.

Benefits

• 10% Discount Card on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Opportunities for Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support through our employee assistance programme
• Holiday allowance increasing by one day per year, up to 33 days
• Extra day off for your birthday each year

About Us

Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions with unbeatable value.

At Poundland & Dealz, we not only offer products at unbeatable prices but also foster an environment where colleagues can thrive and contribute to our mission of providing great value. Our commitment to excellence, inclusion, and sustainability underpins our culture, empowering our team to be their best and make a positive impact in our communities.

Our Behaviours

We focus on three core behaviours that guide us: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours daily creates a fun, friendly, and surprising workplace where everyone can be their best!