Sales Assistant

SA PROMOTIONS LIMITED; Birmingham; On-site; GBP 17,000 - 21,000; Full time

Job summary

SA PROMOTIONS LIMITED in Birmingham is seeking a Sales Assistant to greet customers, answer inquiries, assist with product demonstrations and process orders on the shop floor and at events.

You will maintain accurate records of sales and customer interactions, organize promotional materials, keep displays tidy, and coordinate with the sales team to meet targets while delivering high-quality service.

Qualifications

• Strong interpersonal and customer service abilities to interact effectively with clients.
• Clear communication to explain products and coordinate with team.
• Sales skills and understanding of sales processes to support targets.
• Good organization to manage stock, materials and documentation accurately.
• Retail or promotional sales experience is beneficial.
• High school diploma preferred; further business/marketing education is an advantage.

Responsibilities

• Greet customers and answer inquiries on the sales floor and at events.
• Support product demonstrations and processing of orders.
• Maintain accurate records of sales and customer interactions.
• Organize promotional materials and keep displays and stock areas tidy.
• Coordinate with the sales team to meet targets and deadlines.
• Collaborate with colleagues and management to ensure high-quality service.

Skills

Interpersonal skills

Customer service

Communication

Sales basics

Organization

Education

High school diploma

Tools

MS Office

Job description

Company Description

SA PROMOTIONS LIMITED is a United Kingdom–based company operating in the promotions and sales support sector. The organization focuses on helping clients increase brand visibility and customer engagement through tailored promotional activities. Team members work closely with clients to support sales initiatives and marketing campaigns in dynamic environments. The company values reliable, detail-oriented professionals who can contribute to high-quality customer interactions. Joining SA PROMOTIONS LIMITED offers opportunities to develop sales and promotional skills within a fast-paced setting.

Role Description

This is a full-time, on-site Sales Assistant role based in Birmingham. The Sales Assistant will support day-to-day sales operations, assist with promotional activities, and help maintain a positive customer experience on the sales floor and at events. Responsibilities include greeting customers, answering inquiries, supporting product demonstrations, processing orders, and maintaining accurate records of sales and customer interactions. The role also involves organizing promotional materials, keeping displays and stock areas tidy, and coordinating with the sales team to meet targets and deadlines. The Sales Assistant will collaborate closely with colleagues and management to ensure smooth operations and consistent delivery of high-quality service.

Qualifications

• Candidates should possess strong interpersonal skills and customer service abilities to interact effectively with clients and customers.
• Candidates should possess clear communication skills to handle inquiries, explain products, and coordinate with team members.
• Candidates should possess sales skills and a basic understanding of sales processes to support targets and promotional activities.
• Candidates should possess organization skills to manage stock, promotional materials, and documentation accurately.
• Additional beneficial qualifications include prior experience in retail or promotional sales, basic IT skills (e.g., MS Office), and the ability to work in a fast-paced, customer-focused environment.
• A high school diploma or equivalent is preferred; further education in business, marketing, or a related field is an advantage.