Sales Assistant

Age UK; Biggleswade; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Age UK as a Sales Assistant and make a difference in the lives of older people. In this part-time role, you'll ensure a fantastic shopping experience, support sales and stock management, and represent the charity's core values. We encourage applications from diverse backgrounds and offer competitive benefits including holidays and discounts.

Benefits

25 days holiday (pro-rata) plus bank holiday allowance

8% pension contribution

Discounts through Blue Light Card and BenefitHub

Bupa health cashback plan

Tickets for Good program

Qualifications

• Experience in a customer-facing role.
• Ability to lift and carry bags of stock up to 10kg.
• Flexibility to work additional days as needed.

Responsibilities

• Deliver excellent retail service ensuring a great shopping experience.
• Support sales, stock rotation, and organise displays.
• Deputise for the Shop Manager and Assistant Manager in their absence.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Job description

Social network you want to login/join with:

Age UK’s shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much-needed income for the charity, ensuring that we can provide services and support to older people who need it most.

If you want to help us to help others, we have the job for you!

We are recruiting for a Sales Assistant to join our team and deliver excellent retail service, ensuring every customer has a great shopping experience. As a valued Sales Assistant, you will contribute towards maximising shop sales and profits, as well as the successful day-to-day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful candidate will support sales, stock rotation, organising displays, store tidying, and more, whilst representing Age UK professionally and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock up to 10kg.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a customer-facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg
• The ability to work as part of an effective team
• Ability to work alone when needed
• Sensitivity to cultural differences and gender issues, and a commitment to equal opportunities
• A flexible approach to work, including working additional days to cover holidays and sickness, or participating in trading outside of normal shop hours and events

What we offer in return:

• A 21-hour working week
• 25 days holiday (pro-rata) plus bank holiday allowance
• A generous pension – we contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good – free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under 18, as the successful candidate will work alone in the shop without other staff present.

Supporting statements and anonymisation

Please submit a Word version of your CV, which will be anonymised by our recruitment system. Supporting statements and heavily formatted CVs should not contain personal information, including your name, to support an inclusive recruitment process. All equalities monitoring information is anonymised and not shared with the hiring panel. Your name and address will only be known if invited for an interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer, encouraging applications from all qualified candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Due to high application volumes, we may limit the number of interviews and may not interview all disabled candidates who meet the minimum criteria.

We are particularly keen to hear from applicants from Black, Asian, and minority ethnic backgrounds, as these groups are under-represented in our workforce.

Reasonable adjustments

Disabled job seekers can request reasonable adjustments at any stage of the recruitment process. All requests are considered on a case-by-case basis, in collaboration with the candidate, to meet their needs. Disclosures are confidential and only shared on a need-to-know basis. Disclosures will not influence hiring decisions.

Age UK is committed to safeguarding adults at risk and children from abuse and neglect. We expect everyone working with us to share this commitment.

Early applications are encouraged, as we will review applications throughout the advertising period and reserve the right to close the advert at any time.