Sales Assistant

Poundland Dealz; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail chain in Belfast is seeking a Sales Assistant to provide excellent customer service in a fast-paced environment. Responsibilities include processing transactions, replenishing stock, and ensuring customer satisfaction. Flexible hours are required for this part-time, temporary position, with opportunities for career development through apprenticeships. Benefits include discounts and a holiday allowance that increases over time.

Benefits

Discount Card - 10% discount

Family-Friendly Benefits

Loyal Service Awards

Exclusive discount portal

Career Development

Life Assurance Cover

Employee assistance programme

Increasing holiday allowance

Qualifications

• Passion for providing excellent customer service.
• Ability to work in a fast-paced environment.
• Flexibility in work hours.

Responsibilities

• Ensure excellent customer service in every interaction.
• Respond efficiently to till queues.
• Process till transactions quickly and accurately.
• Replenish stock as directed.

Skills

Customer service

Cash handling

Flexibility

Job description

Sales Assistant

Store: Belfast Cityside Store, York Street, Belfast, BT15 1JH

Salary: Competitive + Benefits

Working Pattern: Part Time

Contract Type: Temporary

Closing Date: Tue 30 Sep 2025 - 12:00 am UTC

Overview

Are you passionate about providing excellent customer service in a fast-paced environment? Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile and helping to maintain excellent store standards. You will make our store environment welcoming and deliver our customers the best service and experience.

This role includes the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

What Your Day Will Look Like

As a Sales Assistant you will:

• Ensure excellent customer service is provided in every interaction with a customer, being friendly, welcoming and helpful
• Respond efficiently to till queues to ensure customer satisfaction at all times
• Process till transactions securely, quickly and accurately
• Deliver effective product availability, replenish stock as directed
• Work as part of the store team to create and maintain a fun and friendly environment
• Live the company values focusing on taking individual responsibility working towards team delivery
• Deliver accurate cash handling and till operational procedures
• Deliver store changes/promotions in a timely and precise way

You will need to be flexible in the hours you can work. We may require you to work shifts.

Benefits

• Discount Card - 10% discount on most purchases in-store, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop - exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing - employee assistance programme to support you
• Holiday Allowance - increasing by one day per year (up to 33 days)
• Birthdays are important – take the day off as an extra day’s holiday

About Us

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we offer products at unbeatable prices and cultivate an environment where every colleague can thrive. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours — Love our customers, Care for our colleagues and Protect the Pounds & Euros — guide everything we do.