Sales Assistant

Pandora A/S; Barnstaple; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Pandora as a Sales Assistant in Barnstaple and become a brand ambassador for our beautiful, handmade jewellery. In this role, you'll engage with customers, exceed sales goals, and ensure unforgettable shopping experiences. Enjoy a competitive pay rate, bonus scheme, and other great benefits as you contribute to our success in a rewarding environment.

Benefits

Competitive hourly pay

Sales assistant bonus scheme

Generous uniform allowance

Employee discount

Parties and incentives throughout the year

Qualifications

• Ability to build rapport with customers.
• Strong sales focus and achieving targets.
• Ability to work well under pressure.

Responsibilities

• Achieve and exceed sales targets through effective selling.
• Provide exemplary customer service and build relationships.
• Learn and share Pandora product knowledge to maximize sales.

Skills

Sales focus

Customer engagement

Rapport-building

Job description

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Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, and other excellent benefits!

Pandora offers a unique retail environment: our sales colleagues craft the incredible daily, curating beautiful handmade jewellery to create special moments.

We are seeking a results-driven, target-focused sales assistant to join our store team. If you enjoy engaging with customers, exceeding sales goals, and making a lasting impression, Pandora is the place for you!

In the UK, we are proud to have been recognized in the Sunday Times ‘Best Places to Work 2023’, among only 11 in the ‘very large’ employers category.

The role

Our sales assistants are brand ambassadors, connecting our products with customers. They drive store success by influencing sales, providing excellent customer service, and sharing their product and brand knowledge.

You will interact with people each shift, helping create their special memories through dreaming, daring, caring, and delivering.

What to expect from the role

1. Achieve and exceed individual and store sales targets using effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
2. Build relationships with customers by answering queries, providing exemplary service, and tailoring your approach to individual needs.
3. Learn and confidently share Pandora product knowledge to maximize sales and ensure an unforgettable customer experience.
4. Encourage customer loyalty by discussing upcoming collections and collecting customer data.
5. Assist with product deliveries, unloading, and storing items correctly in-store.
6. Maintain high shop floor standards through merchandising and environment upkeep.
7. Operate the till system, handle transactions, returns, and exchanges.

The successful candidate

We seek passionate, motivated team players who embrace individuality by styling Pandora jewellery uniquely and sharing their ideas with customers:

1. Ability to build rapport and engage naturally with people.
2. Strong sales focus, with a knack for achieving and surpassing targets.
3. Ability to work well under pressure in a fast-paced, sales-driven environment, as our products are highly popular.

Why work with us?

Our team is vital to our success. We offer a competitive rewards package and opportunities for career growth, including:

• A highly competitive hourly pay rate
• Eligibility for a sales assistant bonus scheme
• A generous annual jewellery uniform allowance to express your style
• Employee discount
• Access to our ‘wear box’ to select jewellery for work
• Benefits platform with retail, hospitality, and entertainment discounts
• Parties, incentives, and gifts throughout the year

If you're ready for a new challenge and possess the relevant skills, apply now!

Pandora’s recruitment process is transparent and fair. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age. If you need reasonable adjustments during interviews, please inform us promptly.

About Pandora

Pandora is the world’s largest jewellery brand, known for accessible luxury jewellery made from high-quality materials. Our pieces inspire self-expression and storytelling. We operate in over 100 countries with more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. Committed to sustainability, Pandora aims to halve greenhouse gas emissions across its value chain by 2030. Listed on Nasdaq Copenhagen, Pandora generated DKK 31.7 billion (EUR 4.2 billion) in revenue in 2024.