Sales Assistant

Poundland; Airdrie; On-site; GBP 18,000 - 24,000; Full time

Job summary

Poundland is seeking a passionate Sales Assistant who will prioritize customer service in a fast-paced environment. Responsibilities include managing transactions, supporting customer needs, and contributing to a welcoming store atmosphere. The role offers benefits including a discount card and opportunities for career growth through an apprenticeship.

Benefits

10% discount on most purchases

Family-Friendly Benefits

Loyal Service Awards

Life Assurance Cover

Health & Wellbeing support

Increasing Holiday Allowance

Extra day off for birthdays

Qualifications

• Passion for providing excellent customer service.
• Ability to work efficiently under pressure.
• Flexibility in work hours.

Responsibilities

• Ensure excellent customer service in every interaction.
• Process till transactions securely and accurately.
• Maintain a fun and friendly store environment.

Skills

Customer Service

Flexibility

Teamwork

Job description

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Are you passionate about providing excellent customer service in a fast paced environment?

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.

This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

What Your Day Will Look Like

As a Sales Assistant you will:

• Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
• Respond efficiently to till queues to ensure customer satisfaction at all times
• Process till transactions securely, quickly and accurately
• Work as part of the store team to create and maintain a fun and friendly environment
• Live the company values focussing on taking individual responsibility working towards team delivery
• Deliver accurate cash handling and till operational procedures
• Deliver store changes/promotions in a timely and precise way.

You will need to be flexible in the hours you can work. We may require you to work shifts.

We can offer you a range of benefits such as;

• Discount Card – 10% discount on most purchases in-store, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• Life Assurance Cover
• Health & Wellbeing – employee assistance programme to support you
• Holiday Allowance – increasing by one day per year (up to 33 days)
• Birthdays are important, so each year, you can take the day off as an extra day’s holiday

About Us

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!