Sales Appointment Setter

Safetykleen; Dinnington; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Healthcare from day one

5% pension

Life assurance 3x salary

25 days holiday plus bank holidays

Free parking

Career development opportunities

Job summary

Safetykleen is seeking a Sales Appointment Setter in the UK to grow the sales pipeline by converting customer interest into high-quality appointments for the Sales team. You’ll engage with inbound enquiries and carefully selected prospects, building rapport and asking thoughtful questions to uncover needs and arrange valuable conversations with our experts and Account Managers.

With significant enquiry volume and tailored messaging, you’ll connect prospective customers with Safetykleen solutions

Qualifications

• Organised and commercially aware with ability to meet clear goals.
• Ability to build rapport and understand customer needs.
• Willingness to learn and adapt in a busy environment.

Responsibilities

• Turn customer interest into valuable sales opportunities.
• Connect with inbound enquiries and select prospective customers.
• Build rapport and uncover customer needs with thoughtful questions.
• Explain value of Safetykleen services to customers.
• Handle questions and move conversations forward.
• Book high-quality appointments for the Sales team.
• Maintain CRM records and follow processes.
• Support team goals and celebrate success.

Skills

People skills

Listening

Questioning

CRM experience

Tools

CRM system

Job description

Building rapport | Creating opportunities | Supporting customer growth

Do you enjoy talking to people, building rapport and turning customer interest into action?

If you’re motivated by clear goals, enjoy working as part of an energetic and dynamic team and love the satisfaction of booking a great customer meeting, this could be the role for you.

About Safetykleen

Imagine working for a company where your role genuinely matters for the planet.

We’re Safetykleen - a world leader with 50 years’ experience across 15 countries, helping businesses keep their critical operations safer and cleaner. We deliver parts-cleaning solutions that help customers lower energy consumption and operate more responsibly for the environment.

Your ideas matter in a culture built on Respect and Winning Together.

Your work directly contributes to a cleaner planet.

Although we operate globally, the real strength of our business is found in our branches. Our people are at the heart of our mission.

About The Role

As a Sales Appointment Setter, you’ll play an important part in growing our sales pipeline by turning customer interest into high quality appointments for our Sales team.

You’ll speak with people who have contacted us through our website, marketing campaigns and live chat, as well as reaching out to carefully selected prospective customers. By building rapport and asking thoughtful questions, you’ll uncover their needs and arrange valuable conversations with our Parts Cleaning Experts and Account Managers.

With significant investment generating high-quality enquiries, you’ll have a real opportunity to make an impact. Supported by tailored messaging, helpful conversation guides and CRM insights, you’ll connect prospective customers with Safetykleen solutions that could make a genuine difference to their business.

What You’ll Be Doing

• Turn customer interest into valuable sales opportunities
• Connect with inbound enquiries and carefully selected prospective customers
• Build rapport, ask thoughtful questions and uncover customer needs
• Bring Safetykleen’s services to life by explaining the value we could deliver
• Respond positively to questions and concerns to keep conversations moving
• Book high-quality appointments that give our Sales team the best chance of success
• Keep opportunities moving through timely follow-up and accurate CRM updates
• Contribute to shared team goals and celebrate success together

What Success Looks Like

• Consistently achieving appointment and conversion goals
• Booking valuable meetings that create genuine sales opportunities
• Providing the Sales team with accurate, helpful customer information
• Maintaining high-quality CRM records and following agreed processes
• Receiving positive feedback from customers and colleagues

About You

You’re organised, commercially aware and motivated by achieving clear goals.

• Enjoys talking to people and building positive relationships
• Listens carefully and asks thoughtful questions
• Is comfortable responding to customer concerns
• Stays positive and focused in a busy environment
• Works in an organised and consistent way
• Welcomes feedback and enjoys learning
• Values being part of a supportive and successful team

Previous experience is helpful, but we’re equally interested in your strengths and potential.

If you enjoy connecting with customers, working towards clear goals and contributing to an energetic team, you’ll thrive here.

Reward And Benefits

• £28,000 salary plus OTE of £35,000
• Monday - Friday, with no weekends
• Hybrid working: four days in our Dinnington office, with one optional day working from home
• Healthcare from day one
• 5% pension and three times salary life assurance
• 25 days’ holiday plus bank holidays
• Recognition schemes, prizes and events
• Enhanced maternity and paternity support
• Wellbeing support, including EAP, Gymflex, discounts and cycle-to-work scheme
• Free parking
• Clear career-development opportunities

Our Working Environment

Our UK contact centre is energetic, collaborative and welcoming. You’ll have clear goals, regular support and recognition for your contribution.

We celebrate success, share knowledge and help one another develop. We work hard, enjoy what we do and succeed together.

Safetykleen is committed to creating an inclusive workplace where everyone feels respected, supported and able to succeed. We welcome applications from people of all backgrounds and are proud to be an equal-opportunity employer.