Sales and Retention Manager

Social network you want to login/join with:

This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers support the team in the successful operation of the gym, focusing on driving new member sales, maximising retention, and overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

Elevation is a core part of our company, offering great benefits such as:

• 20% discount across all Frasers Group facias
• Eligibility for the Fearless 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion - winners get double their salary for the month
• Reward and recognition with Everlast Gyms monthly champions
• Training and development with recognised, funded qualifications including Level 3 & 5 in management & leadership
• Opportunities to enhance fitness knowledge with product training and delivering personal/group training sessions

Job Description

• Represent Everlast Gyms as a fitness ambassador
• Demonstrate our elevated ways of working
• Support the FUNDAMENTALS sales process, leading by example and training the team to improve confidence and performance
• Focus on driving new member sales and retaining existing members
• Manage activity planners, ensuring they are thorough and well executed
• Implement strategies to increase lead generation
• Monitor dashboards and KPIs, communicating insights to the team
• Drive revenue from memberships and products to enhance profitability
• Deliver monthly sales presentations to management
• Build relationships with local businesses for partnerships
• Develop #WeMoveBusinesses membership opportunities
• Lead by example on reception and the gym floor
• Support national focuses and incentives like #WorkoutWednesday & #WeCommunicate
• Provide honest, constructive feedback to support team development
• Assist with operational tasks including Health & Safety, Facilities, Maintenance, Recruitment
• Maintain high standards of cleanliness and presentation

Qualifications

• Passion for health, fitness, and wellness
• Strong leadership qualities
• Adaptability in communication style
• Positive, solutions-driven mindset
• Exceptional interpersonal skills
• Driven and ambitious with a desire to develop
• Flexibility to work hours supporting business needs, including weekends and Bank Holidays

Additional Information

Visit our LinkedIn page to see more about our brand. This opportunity is for the fearless. Embrace our principles:

• Think without limits - Think fast, fearlessly, and lead the team
• Own it and back yourself - Take ownership of your role and results
• Be relevant - Stay relevant to our people, partners, and the planet